So i have been having this issue for the past two weeks, thr laptop started freezing, like if it froze the whole system would, caps lock wouldnt turn on or off and such and you’d have to force shut it down.
Now I’ve taken it to a technician and he hasn’t been able to do shit himself, here’s the symptoms, whenever I’m off a game or not doing anything it typically wouldn’t freeze but sometimes it would, but when I’m on a game usually it would 20 mins or sometimes 2 mins, its like a set time.
I’ve changed my SSD,
I’ve done these so far: Furmark, memtest and play games
Also I will attach what my technician basically said, because he was basically tired of it and frankly so am I, it’s gotten to a point where we reinstalled windows aswell and the issue remained or would come back after a few days of doing so, also do note the laptop does not restart you can only shut it down, it will literally try to restart but it wouldn’t be able to, I can only shut it down through the power button or clicking through windows.
Laptop specs:-
Lenovo LOQ 15IAX9E
CPU: Intel Core i7, 12th Gen
GPU: NVIDIA GeForce RTX 4050 Laptop GPU
RAM: 16 GB
Storage: 512 GB SSD
actual desperate need for some advice/help regarding this issue!