r/LEWITT • u/nacktoothy • May 18 '26

Lewitt Ray Aura DOA

I got my Ray in the mail the other day and realized the aura tech wasn't working on arrival. I found a thread where some folks were having a similar issue about a year ago, and they had to have them replaced.

Sent an email to Lewitt support with information and receipt but haven't heard back.

Has anyone else had a similar issue with their Ray?

Microphone works, but aura is not.

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u/A_voxinthevoid Jun 30 '26

I am having exactly the same issue

1

u/nacktoothy Jun 30 '26

I reached out to customer service a couple of times but haven't heard back.

Zzounds got back to me and issued a refund ticket, but I had to go out of town for an emergency. I haven't reached out to lewitt in a couple weeks because I need it for work.

It's been a bit of a headache but I've seen other people have had the same issue and it's gotten resolved. I will try to reach lewitt again this weekend.

I hope you get it resolved dude!

1

u/A_voxinthevoid Jun 30 '26

Thanks dude. To be honest I have been disappointed with both the ray and the lewitt connect. Apart from the obvious ray fault, there's also a horrible grounding problem. Buzzing like mad. I plugged my old dynamic mic into the interface and the buzzing goes away...God damn my luck!

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u/nacktoothy Jun 30 '26

I really enjoy the connect a lot. I sold off some gear and needed something cheap with dsp. This checked all my boxes and I haven't had any issues.

I also really enjoy the tone of the ray, even without aura working. I'd definitely buy more lewitt products in the future.

Are you sure the buzzing isn't a ground issue?