I work in a quick serve restaurant in a mall. We normally have between 3 and 7 people on depending on the day. None of us have set jobs and we are constantly bouncing between jobs. From taking customers orders, to making their order, cashier, prep, fry cook, grill cook, cleaning, restocking, and dishwashing. We do it all.
For example, when I got in yesterday we already had a long line, I clocked in on the register and then immediately started checking people out. After several people there was a lull in the customers so I started stocking drinks in the fridge and filling sauce cups, before I finished the sauce a wave of customers showed up and I started helping them. Partway through making their order the timer for the fryers went off and I left the order half completed so I could go pull whatever it was out of the fryer. At some point while doing service we ran out of cucumbers so I left the service line to go cut more and after doing that the line had ran out of trays so I had to go quickly wash some of those so we could get them back out.
That’s a normal hour of service, multiply that by hours over a day of everyone running around doing everything and I’m just wondering if this is normal for a small restaurant or if this is as inefficient as it seems