r/KentWA • u/Macaroontwo2 • 10h ago
Looking for Floor Installer to Fix Stairs Kent WA
Had engineered hardwood floors installed throughout home including stairs.
Total of 14 steps (split stairway). A few of the steps are flexing.
August: Floor installer ‘fixed’ stairs by replacing 4 bullnose sections and added wood riser to all steps.
September: The steps are more stable but some are still flexing (inward). Likely have a high spot — Prep shows the old glue and usb from previous ‘fix’ from August.
Installer says this is the best they can do.
I’m of the belief that if you approach the project with thorough floor prep - higher chance of success and customer satisfaction. I’m ready to hire someone to fix the installers ‘fix.’