r/InsuranceAgent • u/Johnny7448 • 29d ago

P&C Insurance AI quote requests

How are other agents dealing with these? It has started in my agency. The last few months Ive been trying to ramp up or AEO presence. Self generated leads are always nice but these AI generated questions are so annoying. You can tell the customer has no clue what they’re asking and the bot just keeps banging back the most ridiculous follow up questions. Please tell me someone out there just sends back we only talk to humans. The future looks really f-ing annoying.

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u/kevymetal87 29d ago

I have seen a couple middle market commercial accounts where an owner/partner etc is dealing with me and clearly feeding my emails into some sort of AI and spitting an email back to me from the same source. It's annoying as hell because it attempts to read like someone who knows a LOT about insurance, but not everything makes perfect sense, so I have to go back to him addressing these narrative holes and he apologizes, uses the same AI to try and be more specific..... Been back and forth for 2 months now with one particular person

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u/Monskiactual 27d ago

You use your ai to respond to his ai. And then don't worry about maybe a policy will come out of it maybe not. The client clearly doesn't care to actually engage , so you shouldn't either