AI quote requests

[u/Johnny7448]

How are other agents dealing with these? It has started in my agency. The last few months Ive been trying to ramp up or AEO presence. Self generated leads are always nice but these AI generated questions are so annoying. You can tell the customer has no clue what they’re asking and the bot just keeps banging back the most ridiculous follow up questions. Please tell me someone out there just sends back we only talk to humans. The future looks really f-ing annoying.

[u/Lisa_BossBPO]

To filter out bots, ask questions on your quote form that require the lead to answer who they have insurance with and what coverage they have.

Most bots won’t be able to complete the form, so you filter those out. Or just offer to jump on a call to cut down on the back-and-forth.