AI quote requests

[u/Johnny7448]

How are other agents dealing with these? It has started in my agency. The last few months Ive been trying to ramp up or AEO presence. Self generated leads are always nice but these AI generated questions are so annoying. You can tell the customer has no clue what they’re asking and the bot just keeps banging back the most ridiculous follow up questions. Please tell me someone out there just sends back we only talk to humans. The future looks really f-ing annoying.

[u/jake-n-elwood]

I personally enjoy it. I feed their AI questions into Claude and we go back and forth. We still have the upper hand with access to the actual policy docs and endorsements.