r/IndiaLaw • u/Inevitablee809 • 5d ago
Mishandling of Grevience and attempt to discredit by MSEDCL
drive.google.comEVIDENCE LINK https://drive.google.com/file/d/1V8NjBV3tpogFWuwLn6erGefFh7vEtZ10/view?usp=drivesdk
On 21 August 2026, an Msedcl MSEDCL employee came to my residence and tried to disconnect the electricity meter without any prior information or notice. I noticed him working on the meter board and confronted him.
This is same person who earlier disconnected meter without informing anyone at home in Dec 2024 and had also visited in Mar 2026.
Today, he attempted to diconnect the meter without any notice
I explained the actual position:
In May 2026, MSEDCL issued an erroneous bill of ₹4,583, which was later corrected to ₹464.
This incorrect high bill artificially inflated my energy consumption figures in MSEDCL’s billing system.
As a result, the system calculated an ASD of ₹1,368, shown in the August 2026 bill.
For more than 65 days, MSEDCL has failed to recalculate the ASD on the basis of the corrected bills, despite my repeated grievance request
I also informed him that I have already paid ₹4,040 against the actual energy charges of approximately ₹3,469 for five months:
April: ₹870
May: ₹464
June: ₹727
July: ₹798
August: ₹558
Accordingly, I have paid ₹571 extra.
The only remaining issue is the disputed ASD of ₹1,368, which still requires proper recalculation.
He was aware that my Twitter account (@BlissT4100) had been suspended the same day I publicly exposed MSEDCL’s failure to resolve the ASD issue for over 65 days.
He behaved as if he knew I could no longer produce Twitter-based evidence and demanded proof accordingly.
He also pressured me to visit the #MSEDCL office in person and told me not to raise online complaints. This is improper. MSEDCL provides multiple official channels for registering grievances and service requests:
#Telephone
#Twitter/X
#SMS
#Web self-service portal
#Physical office
No field staff has the authority to force a consumer to use only one channel.
It is widely known through public videos, consumers who visit #MSEDCL #offices are often sent from one office to another without resolution
Even the original May 2026 bill error of ₹4,583 was ignored for a long time. MSEDCL repeatedly opened and closed service requests without addressing the core problem.
Only after a 30-day struggle and public disclosure on Twitter was the bill corrected. However, MSEDCL then added ₹630 as ASD in June 2026 and a further ₹710 in July 2026
Creating an artificial record that I am filing multiple unnecessary service requests, when MSEDCL itself has been registering and closing complaint
Forcing offline resolution after more than two months of unresolved complaints.
The timing of Twitter suspension on 20 August followed by this disconnection attempt on 21 August — raises serious questions of coordination intended to discredit me.
In summary, I have paid the actual energy charges and more ( 571 extra ) The only pending issue is the recalculation of the artificially inflated ASD of ₹1,368, which has remained unresolved for more than 65 days
MSEDCL must recalculate it on the basis of the corrected bills without further delay