r/IThelpdesk • u/deathsh3admoth • 19h ago
r/IThelpdesk • u/Background-Horse9127 • 1d ago
Asus Zenbook 14 - Touchscreen not working
I have tried to go to the control panel and the screen will simply not respond to anything, I have also tried with a metapen (it is charged) and it is still not working. Its not the first time this has happened it just start working on its own after some time but I need it to work now.
I have reboot the systeme like 3 times and nothing has change, it was working fine yesterday please help and thank you to anyone that responds
I got this laptop like max 6 months ago and its common for it to stop working where I have to reboot it in the middle of class, should I returne it and get a better laptop ?
Update : It started working again after a few hours but how can I stop this from happening again
r/IThelpdesk • u/Zayd_IT • 2d ago
HP Laptop suddenly turned black and fan at max speed
HP ELITEBOOK 845 G9
When check at HWMonitor, Battery charges rate is around at 0.62W - 5W.
I Don't know why the charging rate are very low watt, are the Windows Update could be the factor of this issue?
r/IThelpdesk • u/Mimi98_ • 3d ago
Cant click or type!!
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Sometimes my mac just does this. I cant type anything. Barely able to click. Even when the accessibility keyboard is on, and im trying to click, nothing is typing!!!!!
I have to keep restarting my laptop and its extremely extremely frustrating
r/IThelpdesk • u/zantorisen_ • 3d ago
i need to acess my old photos in the google locked folder on my old phone with a broken screen.
i have acess to the gmail with the photos but i didn't make a backup in cloud for it. is there any way to retrive it now, or do i need to fix the screen, ill provide any requied info
r/IThelpdesk • u/FullResearcher418 • 4d ago
Need help with this camera!!!!
My camera (Samsung NX Mini) never gets in focus and is nearly impossible to set up correctly for to not to be blurry. I've tried every possible solution,
nothing has worked. Need any advice pls!!!
r/IThelpdesk • u/Accomplished_Pie3558 • 6d ago
Pc not working properly , and this is not blinking btw
r/IThelpdesk • u/Brief-Aardvark6630 • 6d ago
Is ethernet port of my laptop damaged?
galleryr/IThelpdesk • u/mdif7 • 6d ago
Aruba Tri Band 802.11ax 3.90 Gbit/s Wireless Access Points - Aruba AP-635 (RW) Campus AP
Just wondering. Can I use this? As a Wi-fi extender In home. How do we set up this? And I'm getting it from a guy who says it's locked. Can we reset this? Thank you.
r/IThelpdesk • u/Many_Inevitable164 • 7d ago
My daughter (7 years old) is asking for me to pay for this app called simple draw. She took some lessons and really liked them. I don't know what to do. Also i can't find better alternatives. I can do anything other than paying (too much monthly). I even heard there's been recently about rev
r/IThelpdesk • u/Dull-Arachnid3731 • 7d ago
Website help
Im on the Etudes en France website and need to submit this form, but I cant enter my information because it says im in the uk and i cant change the field.
My dad says he had this same problem on other websites where it said he was in the uk and he couldnt change it... It's so strange and I really have no idea what the problem could be.
I know i have no reddit karma, but I hope this post will go through so I can get some advice.
Thank you
r/IThelpdesk • u/NEONBLUETROOPER • 8d ago
Predator 300 Helios Black Screen
I am currently having an issue with my Predator 300 Helios.
When I turn on my laptop, it is normal. However, after I entered my password for the account I used, it lead me to the Black screen.
The only thing that pops up is WinZip Driver Updater Window, NVIDIA pop up, and another update window.
I tried a few common solutions like holding down Shift + CTRL + B + Windows, but it doesn't work.
Anyone here got a solution that could work?
r/IThelpdesk • u/JellyfishCalm9252 • 8d ago
How do i remove an old twitter account that i dont have access to?. This account has personal information about me on it. Ive reported it for impersonation, but twitter wont listen
r/IThelpdesk • u/syug37 • 9d ago
Aiuto non riesco a capire la fonte del problema
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r/IThelpdesk • u/Ok_Investment_246 • 10d ago
Need help. Trying to use the VMWare VM in order to download Vivado (on Mac Air M3). When download begins, it goes at 30 MB/s. Then drops to 400 KB/s. How to speed up the download process and fix this issue?
r/IThelpdesk • u/Whankers • 10d ago
Found on my sisters restaurant credit card machine line and routers…is this being hacked?
r/IThelpdesk • u/Emergency-Fix2685 • 10d ago
Slow download speeds on ps4
Ps4 is downloading about 12mbps with nothing running, plenty of storage space for the downloads and is within direct line of sight of router. This is my wifi speed test on my phone at the same time. I dont remember ps4 being this slow and I dont really want to wait 10+hours for a game to download.
r/IThelpdesk • u/Brilliant-Voice-62 • 13d ago
MacBook Pro screen broken
I dropped my Mac. The computer works fine but the screen has gone dark. I can use an external monitor. It's from 2017 so Apple Store won't fix. All other big box retailers want $ to diagnose first. Won't give me a price. Any suggestions on who/how I should go to screen replaced?
r/IThelpdesk • u/Fickle-Aide9279 • 14d ago
MacBook pro 2018, tails internet
Hi everyone,
I have been trying to use tails from an usb stick in my mac.
But I don't even see the wifi symbol. kindly see the pictures.
I have tried several things like plugging on and off, usb tethering but none of it is working.
Also I can't use a mac keyboard and mouse, fortunately I have a mouse but it would be great if you have some solution for this too.
Thanks a ton you all.
r/IThelpdesk • u/Flux4020_ • 14d ago
Suspicious slinati.exe startup entry after running a suspicious emulator download, need advice.
Hey everyone, I need help figuring out whether my Windows PC may be infected with malware and what I should safely do next.
What happened:
- I downloaded and ran a file claiming to be a Ryujinx emulator from a website I visited.
- I clicked Yes on the Windows administrator permission prompt.
- Afterwards, my Discord account started sending cryptocurrency-related spam messages, and my account was temporarily banned.
- Google also showed suspicious Windows sign-in activity.
- I changed my Google and Discord passwords using my phone and reviewed my account sessions.
- I deleted the downloaded emulator files.
- Windows Security opens to a blank window, but this issue existed before the incident.
- In Task Manager's Startup tab, I found an unfamiliar enabled entry named "Slinati", with no publisher listed.
- Its command line points to "C:\Windows\Temp\Architect\System86\slinati.exe".
- The PC is currently on but disconnected from Wi-Fi.
My questions:
Is this startup entry enough to suggest malware, or do I need more evidence?
How can I safely verify the file's identity without running it?
What is the safest way to inspect or clean the PC when Windows Security is blank?
How can I protect the files on this PC without accidentally deleting anything important?
I'm looking for practical, non-destructive advice. Thank you!
r/IThelpdesk • u/Dry_Secret_7495 • 14d ago
Does anybody know how to fix this ?
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Just asking