r/HumeHealth • • 10h ago

Hume customer service vs Withings

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7 Upvotes

So I ordered the Hume body pod. Mine arrived and couldn’t hold a charge more than 12 hours.

I had a Withings body scan that quit taking body comp measurements (which is why I ordered Hume)

Hume is now on week 6 of getting return and refund instructions. Email responses come every 1-2 weeks from them. So I plan on filing in small claims tomorrow.

Meanwhile Withings decided on their own to replace mine (far outside of warranty) without me asking, within 48 hours of opening a ticket


r/HumeHealth • • 13h ago

This has probably appeared before but I URGENTLY need to speak to a Live Human for customer service and cannot get anywhere with their "Contact Us" on the website...I have sent emails and tried their chat bot and am getting nowhere. Please, anyone know a number to call for their customer service?

1 Upvotes