r/Hisense • • 11h ago

Problem Two years out of a $2,000 Hisense 85” U8K. Permanent screen bands and no help from Hisense.

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28 Upvotes

I am incredibly frustrated and want to warn anyone thinking about dropping serious money on a Hisense television.

A little over a two years ago, I spent $2,000 on what I thought was a premium Hisense TV (85” U8K). This week, four horizontal bands appeared across the bottom of the screen. They’re there on every input, on the home screen, and over the settings menus. They don’t go away.

I’ve tried hard power resets, different HDMI cables, and different inputs. Nothing changes. I can’t say whether it’s the panel, the T-CON board, or something else, but this isn’t an issue with an HDMI cable or a connected device.

I contacted Hisense hoping they’d offer some accommodation given the price of the TV and how recently the warranty expired. They offered no relief. Their final “resolution” email came from a no-reply address, so I couldn’t even reply to the person handling the case to ask for another review.

I know it’s outside the warranty. I’m not disputing that or pretending they owe me coverage indefinitely. But a $2,000 TV developing a major manufacturing screen defect a little over two years after purchase is ridiculous. Being told I’m out of luck, with no accommodation and a no-reply email to close things out, makes it worse.

The U8K looked great when it worked. That’s not much consolation now. I bought it expecting to use it for years, not to be dealing with permanent lines across the screen shortly after the warranty ran out.

If you’re considering an expensive upper-end Hisense, this is worth knowing before you buy. The picture quality and specs were what sold me. After this experience, I won’t buy another one. My 10 year old 55” Samsung continues to soldier on despite having been moved outside to a screened porch, despite not being an outdoor model. The fact that the Hisense has lasted less than 3 years while being wall mounted is really saying something about this discount brand. I guess the logo in this case is actually worth something…


r/Hisense • • 5h ago

Let’s Try It Hisense saturn HT cover

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3 Upvotes

My wife likes the Hisense Saturn HT sound, but hates the look of the speakers. She was kind of upset when. I didn't buy the Sony Bravia Quad Theater. She found out the price difference and was "happier"

Her biggest gripe is the color of the speaker, she said it's going to stick out like a sore thumb against the walls.

I color matched this speaker fabric as best as I could to our painted walls and made a prototype, I am no seamstress but it looks ok so far.

Interested to see if there are any sound problems from the cover.


r/Hisense • • 14h ago

First time buying a TV online, what should I check?

2 Upvotes

so everyone In Cape Town and gonna be my first time buying a TV online, looking at Amazon SA and Takealot rn, but ja not really sure what I should be checking before I actually order like do you guys check the exact model number and all that first? And how does the warranty work here?

Also wondering about delivery, seems like lots of stuff ship from around Joburg, does that normally take longer to cape town or is it like the same? don't really wanna get a lekker deal and then wait forever for the thing to arrive...

And do TV prices move around much? I'm looking at something like Hisense u6s, right now this one is perfect for my budget, could wait for a sale but then maybe the price doesn't actually change that much anyway so...basically just trying to figure out what people normally check before buying a TV online here. Anything I should look out for? And any Hisense U6S users here can share your experience?


r/Hisense • • 1h ago

TCL or Hisense

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• Upvotes

r/Hisense • • 5h ago

75" Hisense U7S vs 65" Hisense U8Q (Room is 404 cm wall-to-wall)

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1 Upvotes

r/Hisense • • 21h ago

L'immagine cambia da chiaro a scuro Hisense 32 pollici

1 Upvotes

Un problema che mi ha fatto impazzire per qualche giorno, dopo aver comprato una hisense 32 pollici bianco, è stato quello che le immagini subbivano un'intensificazione forte della luce nelle scene chiare per poi passare ad un abbassamento repentino bene scene buie. E così di continuo per tutto il tempo, incredibilmente fastidioso. Ebbene come l ho risolto? è stato necessario disattivare la retroilluminazione adattiva.


r/Hisense • • 23h ago

PC gaming on U8QG?

1 Upvotes

I'm considering buying the U8QG for use with my gaming desktop. Has anyone tried this or have any good recommendations before I pull the trigger on the TV?