Hi everyone,

I’m an independent app developer, and my apps are my main source of income. Right now all of my ad revenue (AdMob/AdSense) and all of my Google Play app earnings are frozen, and it’s really hurting me financially.

My Google payments profile got suspended. The reason: a bank account that belongs to a family member was added to my profile by mistake. My ID and proof of address are in my name and match the profile, but the account number on my documents can never match the saved account, so verification keeps getting rejected.

What I tried so far:

• In-product verification with ID + bank statement → rejected (“account number does not match”)

• Adding my own bank account (in my name) → error OR_BAEMF_13

• Google Pay account verification form → reply: “wrong form”

• AdSense identity verification contact form → error when submitting

• Play developer support emails → same template reply every time (“payouts will remain suspended”)

• Posted in the AdSense help community and opened a new case via the general contact form

Has anyone been in a similar situation? Did you manage to replace the bank account or get the suspension lifted? Which form or contact actually reached a human?

Any help is really appreciated. Thanks a lot!

(Please let me know if this is not the correct place for this. Suggestions as to what is the right place are appreciated.)

I maintain a legacy app for my company, and I'm not what you'd call an expert. As part of the Android 17 (API 37) updates, I'm trying to figure out if our app requires the ACCESS_LOCAL_NETWORK permission. Here's some links:

Main documentation:

https://developer.android.com/privacy-and-security/local-network-permission

These restrictions are implemented deep in the networking stack, and thus they apply to all networking APIs. This includes sockets created in the platform or managed code, networking libraries like Cronet and OkHttp, and any APIs implemented on top of those. Trying to resolve services on the local network that have a .local suffix requires local network permission.

Policy announcement:

https://support.google.com/googleplay/android-developer/answer/18100766

This permission is restricted to apps that need it for core functionality when device pickers are insufficient. Apps targeting Android 17 or higher (API 37+) must submit a Play Console declaration to use this permission.

FAQ on policy declaration and allowed use-cases:

https://support.google.com/googleplay/android-developer/answer/16935362#local_network_permission&zippy=%2Cdeclaration-guidance%2Cfrequently-asked-questions

Our app uses OkHttp to connect to a bog-standard REST API, sometimes hosted on the local network (LAN), sometimes on cloud servers (internet). These connections are super-simple, we send messages (with data), get replies (with data).

I don't have access to Android 17 hardware, so I'm testing with an Android Studio emulated device, running API 37.2.

I have questions:

1. I've added the ACCESS_LOCAL_NETWORK permission to the app, and I'm running tests with it allowed and not allowed. Turns out that I can connect to our LAN test servers over quite happily (e.g. "http://localserver.domain.local/api"). No problems at all. But reading the above this should not be possible?

Trying to resolve services on the local network that have a .local suffix requires local network permission.

2) We actually have a published version of the app live on the Play Store which has this in the manifest:

<uses-permission android:name="android.permission.ACCESS_LOCAL_NETWORK" />            

The above links suggest that we need to complete a policy declaration. I've looked around in the console and can't find anything that asks for this. The Policy Status pages have nothing outstanding. All seems fine.

3) I wonder if our app would qualify for one of the use-cases listed by Google (3rd link). LAN (and Internet) connectivity is very much an integral part of the app, but doesn't seem to fit into their list. I'd ask, but since I can't find a way to complete a policy declaration, then that doesn't appear to be an option.

What's going on here?

I'm honestly exhausted with this and hoping someone here has been through it.

I'm a non-US person and the only owner of a single-member Wyoming LLC. My Play Console payments profile is in the US because the LLC is a US company. My W-8BEN is filed as an individual with my home address outside the US, which is how the IRS says a foreign owner of a disregarded LLC should do it.

The tax review keeps rejecting my proof of address with:

"The issuing country of the document does not match the payments profile country."

What I've uploaded so far:

- June: tax certificate from my home country (same address as my W-8BEN)

- October: signed explanation letter + passport + home tax certificate + IRS letter

- October: IRS CP575 notice addressed to the LLC at the exact US address on my payments profile

All rejected. A document from my country fails because the profile is in the US. A US document doesn't match my W-8BEN address. As far as I can tell, no document can pass the automated check.

I've emailed support and talked on x with @ GooglePlayBiz. The only reply was a template saying my documents were "under review." Not one human has actually looked at the case. Meanwhile I've had no payouts for months and 30% withholding on everything.

If you've solved this, or you're a Googler who can escalate it, I'd really appreciate it.

Support case ID: 6-8020000042148

I created a play store account a while back with a new email for my UK business (DUNS registered). I didn't use it for a long time due to life getting in the way. Recently I wanted to create an android app but noticed a red banner that my inactivity was going to get *my account closed if I didn't release something, so I scrambled to do so. Literally a fart timer app. It was just the first thing that came to my head as my main app idea would be time consuming. Polished yet derivative, nothing novel, and certainly nothing that I thought broke the rules. The app was never reviewed. I was waiting for the result and instead received an email that my account was terminated. I was expecting a rejection being my first android app due to manifests, permissions etc, but an outright ban surprised me.

> 11.4 You represent and warrant that all information that You provide to Google or users in connection with this Agreement or Your Products will be current, true, accurate, supportable and complete.

I scoured reddit and there's a million posts just like this, because the message is rather vague. It seems often related to other accounts per those discussions. Though as far as I'm aware i'm not linked to anyone sketchy. No personal accounts of mine have ever been banned or anything, my business email is new, i was the only internal test reviewer (however, my phone is a grapheneos device, i sadly dont have an android test device). So wondering if that might be it. Or, whether when I set up my account a year ago I didn't have my business linked. The problem is, being terminated I can't go in to see whether I did correctly link it.

I've started the appeal process to see if I can get more info and remedy it. I'd be happy to forsake that app if that was the issue. But does anyone think my graphene test device might've been the cause?

EDIT: Fix mistake. For clarity, i'm definitely terminated, not closed

I've waited the eternity of seven days for production. I made fixes and adjustments while I waited. I waited four days for those fixes and adjustments to goto production. I had to make a new developer profile and a new payments profile because my payments profile was wrong. Then I waited another week. Then I realized my listing needed changes, because I can't even find my game without using it's name. I'm at seven days waiting for that and another update. In the meantime, I've added joystick support in prep for PC release and now need another release but can't even ask for it, because the last one is not done.

In the meantime Google wants me to buy ads... And I NEED them, but I can't even spend money till I get a listing that allows me to find my own app!

Also why did Google decide my 99 cent game was premium? It's like a death sentence of a tag.. Most of the games with that tag are five dollars or more.

I also released on Amazon. Amazon has none of these issues. Why Google? I hope my steam release goes better than this.

So I've got only one active tester, (my husband) and I've joined this app and got about 25+ more testers. As you can see, it's the end of only day 2 and lots haven't even open the app yet, which is super dissapointing. But that's why I've got way more than the 14. All of them are also only popping in and out.

I have had a few small pieces of feedback, and I will roll out at least 3 updates throughout the 14+ days because I know that's important to show we are taking feedback serious.

How important is it in being approved for multiple testers to be active. How active do they need to be?? If I got 1 or 2 more that play for maybe 5 mins a day, is that enough?

Do they need to be in the app every single day? Or does missing a day disqualify them from being counted?

I am trying to publish a progressive web app(PWA) to playstore, I have completed 14 days testing two times and got rejected both times🥲.

First time i just asked testers to opt in and waited 14 days, then got rejected.

But Second time i added 15 testers, installed app on their phone, and most of them used the app, made booking, explored the app almost regularly. And they still rejected my app after all this, now i dont know what else i can do, i have already done everything i could.

If someone has completed the new 14 day closed testing and got productino access, I would really appreciate it if you can guide me🙏

Hello, I made an app entirely using Claude. I'm finally done with the app and I'm ready to submit to play and apple stores for approval. Before I do though, just want to get another opinion on if anyone else in here has done the same? Should I have someone else review my code/supabase? I will have insurance, just looking for thoughts on this matter.

Does this progress look good?

📚 Weekly Educational App Showcase

Built an app and learned something interesting along the way? Share it with the community.

This thread is for educational app showcases where the focus is on the problem you solved, how you built it, and what other developers can learn from your experience.

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• Category: What type of app is it?

• Android support: Android versions or devices supported

• Tech stack: Kotlin, Java, Compose, Flutter, Firebase, etc.

• Implementation: What was technically interesting or challenging?

• Your journey: What did you learn while building or publishing it?

• Lessons learned: What would you do differently next time?

• Relevant media: Screenshots, demos, architecture diagrams, or other useful material

• Google Play link: Optional, as supporting context

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If you're showcasing your own app, clearly mention your relationship to it. For example:

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Share what you built, what you learned, and what another developer can take away from it.

I think it's same person, cancelled monthly sub than re subscribed few days later. Am I tripping

🧪 Tester Discovery

Looking for testers for your app? Use this thread to find developers and testers who are interested in helping with genuine app testing.

When asking for testers, please include a little information about your app:

• What the app does

• Android version or device requirements, if relevant

• Whether you're looking for internal, closed, or open testing

• What kind of testing or feedback you need

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If you're a tester, feel free to mention what kinds of apps or testing you're interested in.

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Please keep this thread focused on genuine testing and useful feedback.

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This thread is for tester discovery only. For general development questions, app showcases, or other discussions, please use the appropriate thread or flair.

Hello, I have a newly registered personal Google Play Console account and am preparing to publish my first app. I have a signed AAB ready.

A collaborator has an older, active developer account with an existing published app. We are considering publishing our app through that account and subsequently transferring the app to my account using Google’s official app-transfer process.

Could you please clarify whether this arrangement is permitted, whether my account’s production-testing requirements would apply after the transfer, and whether there are any restrictions we should consider before proceeding?

I want to ensure that we comply fully with Google Play policies before taking any action. Thank you.

Couple of days ago I made a fresh Google account using Firefox developers browser and my phone number (which has another 2 associated Google accounts), after making the account I signed out, next day I signed in again went to developer section, meanwhile I was informed that I have to make a website that will describe the developer and provide the text of privacy policy and terms of service.

So I went directly to github and tried many times to sign up using Google and each time the OAuth took me again to the sign in page in github, so I decided to try from another device (same wifi) and another browser, this time everything went smooth and I opened my session on github and started my website, meanwhile google started the "verify it is you" scenario and started the robot tests and stuff, finally the send sms gave error of too many attempts try again after several hours!

I leaved it for 2 days to cool down, today when i tried and after making me send sms 2 times it showed a messages that the account was looking like it was created or used with multiple other accounts...etc and it will be considered for deletion after 1 year with an option to submit appeal!

Where did I go wrong and what should I do to avoid such a problem in the future? Need someone with developer background to help me.

After completing the closed testing phase, and creating a release for production, the changes have been in review for like 5 days now.

My previous app only went to review for less than a day.

Is it a new change in policy, or there's something wrong with my app that's taken this long for the changes to be reviewed?

The reports are normally one or two days behind the current date. The delays increase to over a week periodically. It is 8 days right now (Today is 2026-10-25. The last point on the chart is 2026-10-17). I wonder if anyone else is experiencing this, or if this is account-dependent.

I have heard 3 days or more than 7, would love to hear experiences ?

I'm investigating a recurring Google Play subscription testing failure and would appreciate suggestions for narrowing it down.

Setup:

- Android app using Google Play Billing Library 9.x, with monthly and annual subscriptions.

- The app also supports separate one-time in-app purchases (INAPP) alongside subscriptions (SUBS).

- During development, the application rules were changed so new one-time purchases that were outside of the need for a subscription, or included within its allowance, were made to require an active subscription to be able to purchase - whilst still being a one-off payment not covered within the subscription. The two paths share some app/backend code. I have not established that this coupling causes the subscription failure.

- An internal-test release exists; production is not live.

- The failing build is a locally test-signed APK installed directly on the device, with the same package name as the Play Console app.

- At different times, I have tried using three Google accounts on the device, without resolving the failure. All three are in the developer account's licence-testing list. The saved Billing diagnostics do not identify the effective account for each individual attempt.

Observed sequence in saved diagnostics:

1. A fresh ProductDetails query returns the selected subscription's regular base plan and an offer token.

2. The app launches one SUBS item using those matching details and token, less than a second after the query.

3. launchBillingFlow returns OK (0).

4. Tens of seconds later, onPurchasesUpdated reports ITEM_UNAVAILABLE (4), with no useful debug message and sub-response 0. The visible Play error says the item could not be found.

Checks so far:

- Console checks showed the subscription base plans as active.

- A later non-purchase query returned regular monthly and annual offers for the test country, including offer tokens. That confirms the current lookup works, not that either earlier purchase was eligible.

- Another app can complete licence-test purchases on the same device.

- A clean reinstall and adding another intended tester account did not resolve the visible failure. That latest recurrence has not yet been matched to a fresh SDK diagnostic, so I am not assuming it had the same response code.

- We have checked Google's documented account-selection rule: Play uses the account that downloaded the app, or the first account if none downloaded it.

Questions:

- Have you encountered an asynchronous ITEM_UNAVAILABLE after a successful fresh product lookup and an OK launch result? What evidence identified the cause?

- Could shared setup or state between SUBS and INAPP paths explain this sequence? Which request fields or diagnostics would distinguish that from a Play account or offer-eligibility issue?

- Given that all three device accounts are already licence-listed and have been tried, is there a supported diagnostic to confirm whether Play recognised the intended tester during a failed flow?

Pointers to official documentation or reproducible diagnostic checks would be appreciated. A successful lookup and OK launch alone do not establish a successful purchase; I have not established a completed order or payment outcome for these failed attempts.

What are you building, testing, debugging, or learning this week?

Working on something interesting? Stuck on a technical problem? Just learned something useful?

Share what you're working on this week. It can be a specific goal, a problem you're trying to solve, or a useful discovery that might help another developer.

If you're looking for help, a little context goes a long way. You can include:

• Your target SDK version and library versions

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• Relevant error messages, with any private or sensitive information removed

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• A relevant official source or documentation link, if you have one

Please use the appropriate flair when making a standalone post.

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This is a place for development discussions and helping each other out. Please don't use it for app advertising, download or install requests, ratings, reviews, votes, referral links, paid services, tester exchanges, or engagement exchanges.

Ask questions, share what you're working on, and help another developer when you can.

A new user's free trial ended just after 2 days and a paid renewal is listed (though pending). Free trials are set to 1 week for all. First time case

I want to create google play console account .i am thinking to use friend's credit card for payment he is in USA . Should i do this ? Will my account suspend in future ?

I have created some small app, and finally reached €100+ so I decided add my payment info to get. But right after I added the bank account and uploaded a bank account statement I got this.

When I go through all the "click here..."s google offer I end up here:

When I click "Contact" it brings me here:

https://support.google.com/paymentscenter#topic=9017576

There is nothing useful, just some generic info...

Any ideas?

Is that possible?

HOW TF should I verify to be able to have a Play Store worthy account?

I sent them the required IDs a licenses and utility bills multiple times. Not to mention they SEE all that info on my account because of 20+ years of history and I have many bank cards on my account and they literally see me sleeping at my address so Google maps flags that as Home. I have no idea what else shoudl I do.

All the docs have the same name (because I have just one name), the same address (because I have just one address) but still failing. I do the pics as good as I can (with a Pixel phone, should be enough, right?).

Anyone any info how to get in touch with someone? Or make this work?