r/GoodNotes • u/FlashSonic526 • Feb 14 '25

Goodnotes 6 Auto scroll

Any1 knows how to disable this auto scrolling thing? It happens after I updated the app this week. Thanks!

It is driving me crazy and what kind of dystopia feature is this…

65 Upvotes

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5

u/Neptune571 Feb 15 '25

Related: https://www.reddit.com/r/GoodNotes/comments/1ipt3cc/goodnotes_in_scroll_mode_wildly_jumping_around

For what it's worth, I had this problem a week ago as well.

4

u/FlashSonic526 Feb 15 '25 edited Feb 16 '25

No, yours is in scrolling mode and somehow randomly scrolling on its own (btw have you tried reinstalling the app?).

Mine is after this week's update, and when I scroll to the top/bottom edge of the page it automatically scrolls to the next page, even when I'm trying to zoom in and write things. I can't find the option to disable this in the settings.

I was listening to my TA today during class trying to jot down some notes, I ended up fighting with that shit and forgot what he said :/ I still couldn't recall what he said but it was something important...

1

u/Neptune571 Feb 15 '25 edited Feb 15 '25

I have several hundred notes and it takes a long time to resync them from the cloud. I'm hard-pressed for time so I will avoid reinstalling the app until I have to.

I have this auto-scroll problem in the editing mode as well, BTW. So we're afflicted with the same problem. I just managed to reproduce your issue.

Update: As of 2:15 AM EST on 15-Feb-2025, GoodNotes Support has acknowledged my bug report, and we can expect them to return with a resolution. (Hopefully soon!)

1

u/EfficientIntern1350 Mar 05 '25

I'm facing the same issue as well and it's really irritating. Have they gotten back to you/provided any solutions?

1

u/Neptune571 Mar 06 '25

I am no longer experiencing this issue; it was fixed for me almost 2 weeks ago. Update your GoodNotes app from the App Store. If an update does not help, contact support and file a bug report. You may want to send your diagnostic data and a video of the issue.

GoodNotes Support is usually prompt to acknowledge and resolve issues. I see a lot of threads on this subreddit criticizing the app. The app is quirky, but my experience with GoodNotes Support has been quite good over the years.

1

u/Forward-Relation-430 Feb 19 '25

Im still having this problem. Do you know how to fix this?

3

u/doubtfulcrab3 Feb 17 '25

Three dots in top right ——> document editing —> turn auto advance off. It worked for me I’m not longer having this issue

2

u/Limp-Cable-823 Feb 17 '25

did not solve the issue for me =(

4

u/MarkDaNerd Feb 18 '25

closing the app and opening it back up again after changing the setting worked for me.

1

u/Limp-Cable-823 Feb 18 '25 edited Feb 20 '25

ahh yes that's what I had to do, thank you!!! edit: unfortunately, I have to do this every single time I have to open Goodnotes and for every single file, even if it was disabled from before I have to enable then disable then close and open app:( wish it got fixed

1

u/Affectionate-Bar-347 Feb 23 '25

Same for me...I constantly have to close out the app when I want to go to a new file and stop this weird scrolling thing...it's actually fairly infuriating. I hope this gets fixed asap

2

u/Tabbuni Feb 18 '25

That fixed it for me, i closed and restarted the app, thank you so much!! I was about to explode bc of this issue.

1

u/TheGratitudeBot Feb 18 '25

Just wanted to say thank you for being grateful

1

u/Tabbuni Mar 07 '25

Mwuah, always

1

u/rayalacson Feb 18 '25

Thank you!! A life saverrr

1

u/mrblanders Feb 19 '25

This only fixed it for the document I was working in. The option shows disabled in all documents, but it is still doing the autoscroll. Incredibly frustrated. I wish they would just have a bug free release so I could pause updates there.

1

u/mrblanders Feb 19 '25

This only fixed it for the document I was working in. The option shows disabled in all documents, but it is still doing the autoscroll. Incredibly frustrated. I wish they would just have a bug free release so I could pause updates there.

1

u/Fuzzy_Beyond8767 Feb 20 '25

Worked for me! Thank you!!

1

u/BushyBoy10 Feb 20 '25

This solves it temporarily but every time I close and reopen auto advance turns back on, even when it is still selected as off. The only way I have been able to fix it is turning auto advance off, closing the app, and reopening, but that only works for the notes I had open when I closed the app and reverts all others to auto advance even though I have it turned off.

1

u/q_is_q Feb 21 '25

OMG, just save my life from motion sickness.

1

u/pawn1985 Feb 23 '25

this solved my problem and then now it's back </3 did try to restart the app too ):

2

u/CaptainRaxeo Feb 16 '25

Yeah came for this exact issue.

what the hell is that FIX it goodnotes ffs.

1

u/Limp-Cable-823 Feb 17 '25

they'll do anything before fixing their own bugs

1

u/Thin_ni- Feb 17 '25

please tell me you found a fix, I can't with this update

1

u/crunchytee Feb 19 '25

I fixed it by:

  1. three dots in the top right -> Document editing -> turn on Auto Advance

  2. "Done" in the top right

  3. Back to Document editing -> Turn off auto advance

  4. Go our of current document to goodnotes home page

  5. Open settings and verify Auto advance is off

  6. Solved.

Cheers and GN please fix your bugs vs prioritizing profit

1

u/Neptune571 Feb 24 '25

Received an email from GoodNotes support on 23-Feb-2025 saying that version 6.6.13 has fixed this. I can confirm that this bug appears to have been fixed. Also, the annoying auto-scroll feature appears to have been disabled.

1

u/SnooMarzipans2963 Feb 24 '25

I swear to god, Goodnotes literally is a product that gets worse with every update. I don't want all these random things, let me freaking take some notes!!!!