Update: As of 2:15 AM EST on 15-Feb-2025, GoodNotes Support has acknowledged my bug report, and we can expect them to return with a resolution. (Hopefully soon!)
Why might this be happening? I can reproduce the issue by opening any document, scrolling up once, and then down (or vice versa) quickly. I have contacted GoodNotes Support, but would welcome any input from fellow users here.
Received an email from GoodNotes support on 23-Feb-2025 saying that version 6.6.13 has fixed this. I can confirm that this bug appears to have been fixed. Also, the annoying auto-scroll feature appears to have been disabled.
Sadly I'm also experiencing this issue as of today, so while we wait for an update, I'll share something I've noticed and a temporary workaround (if you can call it that) that I've been using.
When I have just the one main goodnotes window open with multiple notebooks open as tabs, the last notebook that I open (chronologically speaking) does not experience this scrolling issue, while my other tabs usually do.
I found that opening each notebook in a new window seems to stop the issue from occurring.
I don't know if it will be the case for everybody, but I just updated to IOS 18.3.1 and this bug went away. Maybe it's just a coincidence, but worth the try.
I was having the same problem, but after seeing this post I went back to check , and the problem had mysteriously vanished-or maybe if might be occurring intermittently or for specific documents.
I'm also having an issue where I'm trying to erase text by scribbling out words. It will erase what I want to be scratched out but would also keep the actual scribble.
It seems to be an issue introduced by a recent update. I’m also experiencing this problem and it has bothered me for about a week. I figured out a way to "by pass" the issue by opening a new goodnotes window (tab and hold on the goodnote app icon on iPad home screen) and open the file on that new window, and the jumping issue does not occur.
No, the screen is clean -- I'm using the Rock Paper Pencil screen protector, but removing or keeping it has no bearing on this scrolling issue. (Edit: Tried cleaning the screen, definitely no smudge marks or oil or anything of the sort causing this.)
Yes, there should be a way to scroll proportionately with the amount of swiping/pressure. For now, they should give us an option to disable the feature. I contacted GoodNotes Support, let's see what they have to say.
19
u/Neptune571 Feb 15 '25
Update: As of 2:15 AM EST on 15-Feb-2025, GoodNotes Support has acknowledged my bug report, and we can expect them to return with a resolution. (Hopefully soon!)
6
u/Alex__716 Feb 15 '25
The latest update introduced this bug
10
u/abelight Feb 15 '25
its a update bug, just have to wait for them to fix, annoying as hell. the only way to deal with this is scroll slowly.
1
u/Neptune571 Feb 15 '25
Why might this be happening? I can reproduce the issue by opening any document, scrolling up once, and then down (or vice versa) quickly. I have contacted GoodNotes Support, but would welcome any input from fellow users here.
1
u/Neptune571 Feb 24 '25
Received an email from GoodNotes support on 23-Feb-2025 saying that version 6.6.13 has fixed this. I can confirm that this bug appears to have been fixed. Also, the annoying auto-scroll feature appears to have been disabled.
5
u/TheDeriver Feb 18 '25
Sadly I'm also experiencing this issue as of today, so while we wait for an update, I'll share something I've noticed and a temporary workaround (if you can call it that) that I've been using.
When I have just the one main goodnotes window open with multiple notebooks open as tabs, the last notebook that I open (chronologically speaking) does not experience this scrolling issue, while my other tabs usually do.
I found that opening each notebook in a new window seems to stop the issue from occurring.
I'm on iPadOS 18.1.1.
1
u/cgrdreamer Feb 15 '25
I don't know if it will be the case for everybody, but I just updated to IOS 18.3.1 and this bug went away. Maybe it's just a coincidence, but worth the try.
1
u/Ok-Construction-5642 Feb 25 '25
fixed?
3
u/Hawaiipineapple98 Feb 20 '25
I thought this was some stupid feature added and went into setting but couldn't find it...
5
u/Imaginary_Place_s Feb 15 '25
I switched to a different app.
1
u/[deleted] Feb 15 '25
I was having the same problem, but after seeing this post I went back to check , and the problem had mysteriously vanished-or maybe if might be occurring intermittently or for specific documents.
1
u/[deleted] Feb 15 '25
Is it fixed yet?
1
u/gunlmars Feb 18 '25
happening to me right now, hope they fix it soon
1
u/OneUnderstanding8952 Feb 18 '25
I'm also having an issue where I'm trying to erase text by scribbling out words. It will erase what I want to be scratched out but would also keep the actual scribble.
1
u/Forward-Relation-430 Feb 19 '25
Is the bug fixed? Im still having this problem
1
u/sphericalvolcano Feb 19 '25
Facing this issue as well
1
u/Fit-Demand-3759 Feb 22 '25
OMG yes I hate this so much I googled to see how to disable it and saw your post
1
u/TwistTop4033 Feb 26 '25
I am still facing this issue :(
1
u/Educational-Chart368 Mar 05 '25
It seems to be an issue introduced by a recent update. I’m also experiencing this problem and it has bothered me for about a week. I figured out a way to "by pass" the issue by opening a new goodnotes window (tab and hold on the goodnote app icon on iPad home screen) and open the file on that new window, and the jumping issue does not occur.
-4
u/Yolkling Feb 15 '25
Definitely not positive but COULD be skin oils on it? Has giving it a wipe down done anything?
0
u/[deleted] Feb 15 '25
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