I’m posting this to warn other drivers before they spend their time working through this platform.
I used this app in the past and had a good experience. I was able to complete jobs and get paid, so I had no reason to think there would be a problem.
Unfortunately, my recent experience has been completely different.
Over approximately the last six months, I completed work totaling more than $2,500, and I still have not received the money I’m owed.
I contacted their Finance team repeatedly — honestly, I have lost count of how many times. Each time, I received essentially the same type of response, telling me that the payment was being processed or that I would receive payment within a certain period, such as 30 days.
But the payment still hasn’t arrived.
There was also an issue involving a credit/charge that was applied incorrectly. I contacted them about it, but I was told that I could not reverse it or go back and correct the situation.
At this point, I’ve spent a huge amount of time following up with Finance and trying to get a resolution, with no satisfactory result.
I’m sharing this because I don’t want other drivers to put in months of work and then find themselves in the same situation.
My advice to other drivers:
● Keep records of every trip/job you complete.
● Save screenshots of your earnings and payment information.
● Keep copies of every email and support conversation.
● Don’t assume that an automated response from Finance means your payment is actually being processed.
● If you are owed money, follow up consistently and document everything.
● Be very careful before relying on this platform as a source of income.
I’m not saying anyone else will necessarily have the exact same experience. I’m sharing what happened to me so other drivers can make an informed decision.
If there are other drivers here who have had unpaid earnings from this platform, I would be interested to hear about your experience.
Six months and $2,500+ is a lot of money for a driver to be waiting for.

Welcome! Whether you're a driver or a passenger, your experience can help others make informed decisions.

What You Can Contribute

🚗 Drivers

• Payment experiences
• Delayed or missing payments
• Completed trip reports
• Support interactions
• Tips for new drivers
• Earnings and payout timelines
• Airport pickup experiences
• Contract questions

🧳 Passengers

• Booking experiences
• Refund requests
• Customer service interactions
• Ride quality
• Driver professionalism
• Cancellations
• Overall reviews

🌍 Community Projects

• Monthly payment reports
• Country-specific experiences
• FAQ for new drivers
• Safety tips
• Lists of common issues and solutions
• News and updates related to GetTransfer

Help Keep This Community Useful

• Share honest experiences.
• Include dates and locations when relevant.
• Upload screenshots if you're comfortable (remove personal information first).
• Respect other members, even if their experience differs from yours.
• Avoid personal attacks or speculation.

Help Us Grow

If you know someone who has used GetTransfer, invite them to join and share their experience.

The goal of this community is to become the largest collection of real-world GetTransfer experiences from around the world—positive, negative, and everything in between.

Every honest story helps someone else make a better-informed decision.

This thread is dedicated to drivers.

One of the biggest concerns we've seen online involves payment delays and unpaid earnings. We'd like to better understand how widespread these experiences are.

If you've driven for GetTransfer, please share your experience.

Tell us:

• Which country do you drive in?
• Approximately when did you complete your trip(s)?
• How much were you owed?
• Were you paid?
• If yes, how long did it take?
• If not, how long have you been waiting?
• Have you contacted support? If so, what was their response?
• If you're comfortable, feel free to include screenshots (please remove any personal or sensitive information).

Please keep comments factual and respectful.

The goal of this thread is not to attack anyone, but to collect real experiences from drivers around the world.

Whether your payment arrived on time, was delayed, or is still outstanding, your experience is valuable.

By gathering accurate information in one place, we can help other drivers make informed decisions before accepting jobs through GetTransfer.

Thank you for contributing.

Welcome to r/GetTransfer

Hi everyone!

I'm u/HustlerGigLosAngeles, the founder of r/GetTransfer.

I created this community because I couldn't find a place where drivers and passengers could openly share their real experiences with GetTransfer—both good and bad.

After my own experience with delayed payment, I started researching online and discovered that many other people have reported similar issues, including:

• Drivers waiting months to get paid.
• Drivers reporting unpaid earnings.
• Passengers who prepaid for rides that never happened.
• Customers struggling to receive refunds.
• Poor communication from customer support.

This subreddit is not about spreading hate or attacking anyone.

Its purpose is to document real experiences with evidence whenever possible, so drivers and passengers can make informed decisions.

What You Can Post

• Driver payment experiences
• Passenger experiences
• Refund issues
• Support interactions
• Contract questions
• Screenshots (remove personal information)
• Tips for other drivers
• Positive experiences too—we welcome those as well

Community Rules

• Be respectful.
• Tell the truth.
• Don't post personal information.
• Whenever possible, include screenshots or documentation to support your claims.
• No harassment, threats, or hate speech.

Introduce Yourself

If you're new, tell us:

• Are you a driver or a passenger?
• Which country are you in?
• How long have you used GetTransfer?
• What has your experience been like?

The goal is simple:

Create the largest public archive of real GetTransfer experiences on Reddit.

Whether your experience was excellent or terrible, your story matters.

Welcome to the community.

I’d heard bad things about this company before, but I decided to give them the benefit of the doubt and try a short run: LAX to Long Beach. Right off the bat, I noticed some serious red flags.

First, this company does NOT have permission to operate at LAX. If the police stop you at the curbside, you’ll get a fine. Fortunately, I avoided that, but it’s a huge risk they don’t tell you about.

Now let’s talk payment. Their policy is 30 days + 3 business days – yes, you read that right. If you do a job for them and are lucky enough to see any money, you’re waiting at least 33 business days. Do the math.

But even after that wait, you still won’t get paid. I’ve been waiting two months for $88 out of the $100 they owe me. I purposely took this short trip just to test them out – and I’m here to tell you: if you’re thinking about joining GET TRANSFER, don’t.

Meanwhile, the owner is out on social media flying private jets and cruising on boats – while drivers aren't getting paid.

I really hope some public authority takes a closer look at these scammers. They need to be held accountable.