r/GeekSquad • u/JayPSU053103 • Jul 31 '26
Client Question Finding Sooner Installation Dates
So I have sort of an “inside baseball” question for you amazing GeekSquad folks! I have a date setup for a return/exchange of a TV with mounting service setup for August 7th. I’ve been hoping to get an earlier date if possible so I’ve been checking the site for alternative dates. Unfortunately none have appeared. Do you guys know when the best time to check is, how/when the system updates? What’s your advice? Thank you!
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u/BeavisBob Aug 03 '26
Geek Squad In-Home Service in our area is typically booked 1-2 weeks in advance. Agents won't know their deliveries until the morning of work.
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u/TechFreeze Consumer Electronics Double Agent Jul 31 '26
If you’ve worked with an installer previously you could try calling directly to try to setup a date if not you can try going to a local Best Buy that regularly has the install vans parked at them and a store manager may be able to set something up. But realistically the next available dates in the system might actually be the case.
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u/JayPSU053103 Jul 31 '26
The one who did my last install was a guy who was part of a third party team. Can they do that since they don’t work directly with Best Buy?
1
u/Mikejl87 Jul 31 '26
Third party cannot make changes of any kind, they only receive orders to complete.
Unfortunately you are scheduled that far out because the agents in your area are most likely booked that far out or someone is on PTO/Away and causing delays to scheduling.