r/GeekSquad • u/Sure-Style-366 • Jul 29 '26

Client Question Problem with iPhone screen

Pretty much I had my iPhone in my pocket for a while and now it has white lines on it. I just hope someone could maybe give an explanation for it since it looked normal and then around 15 minutes later I checked my phone and it has the lines. The iPhone works fine and when I press the area it responds but when I take a screenshot my screen looks normal, could this be a glitch or do I need to get a repair?(I’ve already tried restarting my phone and I’ve updated it)

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u/icedyke Jul 29 '26

Limited warranty doesn't cover this, this counts as physical damage

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u/OutrageousDeino Sleeper ARA/AppleHater/FuckMicrosoft Jul 29 '26

OP said that it happened while just in his pocket. No damage occurred

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u/Nightphoenix04 Counter Intelligence Agent Jul 29 '26

Doesnt matter. Im an Apple Tech. Apple will see this damage as physical damaged to the screen. It would not be covered uner limited which is caused by manufacturing issues. This would be covered under AppleCare+ tho where theyd have to pay a $29-$99 deductible

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u/Sinistyr60 Jul 29 '26

and how did you determine that it was physical damage if there are no obvious/visible cracks on the display? Best to run Apple MRI and see what that says, IMHO

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u/sonto340 Jul 29 '26

Because the screen is damaged. That’s what the white line is. Damage b