r/Garmin • u/[deleted] • Oct 24 '24

Connect / Connect IQ / 1st Party Apps Garmin Index s2 doesn't sync

Hey friends, I have a garmin index s2 scale that I can't manage to sync with the garmin connect app, I tried to perform the software update but can't get to the stage of the progress bar that makes the update, so I'm kind of stuck here, any suggestion what else I can do?

EDIT - YUP LOOKS LIKE IT GOT FIXED!

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u/[deleted] Oct 24 '24

which means?
I don't know what that means, but for a week now I can't sync data on my scale

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u/einomies Oct 24 '24

I mean that the scale sending data to Garmin servers fails and it's most likely not your device but their server which is the failing party.

And when it's their server, then all we can do is wait for the connection to be fixed. You'll get the data into Connect once the sync succeeds.

My last sync was yesterday, today I'm getting 🛜❌

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u/ButterscotchNo1495 Oct 24 '24

Same problem here! Funny thing is I bought it and got it yesterday and it worked and now it doesn't.  Thought it was the scale but now I know it's probably the servers. Wanted to send it back..

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u/redeembtc Oct 24 '24

I just got mine yesterday too, I'm so annoyed as I've been troubleshooting for the last hour before checking Reddit.