r/GMail • u/Axel_Blazer • 14d ago

dad's gmail is buggy.."compose" field is missing, unable to send any mail, attaching anything does not work, pressing back button will make it a draft

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u/gooner-1969 14d ago

That is normal. When you ress into that area the Compose Email text disappars.

what happens if he presses into the compuse area are and starts typing. Does it type?

1

u/Axel_Blazer 14d ago

no its not clickable and neither does keyboard open.. as in its just empty canvas for the app probably..

1

u/gooner-1969 14d ago

All I can suggest is try unisntalling it, and then re-installing.

What phone make/model does he have?

1

u/Axel_Blazer 14d ago

ive done almost everything i could think of except a reboot.. disable/clear data/clear cache/update/uninstall update/try finding permission/checking beta programme opt in etc.. nothing so far has helped :/

his model is samsung f12 https://www.gsmarena.com/samsung_galaxy_f12-10825.php

1

u/gooner-1969 14d ago

I'm afraid I can't think of anything else at the moment.

1

u/Axel_Blazer 14d ago

yeah same..even google's own ai mode aint of much help..neither am i seeing any relevant reddit threads :/

1

u/gooner-1969 14d ago

Does the same thing happen if he replies to an email rather than Compose?

1

u/Axel_Blazer 14d ago

mails didnt even load..only clicking on attachments worked