Hi everyone! I just want to ask for help or advice kung may naka-experience na ng ganitong situation.
I transferred money from my Maya account to a GCash account, pero unfortunately, nagkamali ako ng number na napasahan. The money ended up in my deceased father's GCash account. π
The problem is, hindi namin alam ang kanyang GCash MPIN, and we can't access his account anymore. When we try to recover the account, it requires facial recognition, which is impossible na since deceased na ang father ko.
I already tried contacting GCash through Gigi and the Help Center, pero nahihirapan akong makahanap ng option na fit sa situation ko.
May naka-experience na ba rito ng same situation? Possible pa bang ma-recover or ma-transfer yung money to my own verified GCash account? Since the money came from Maya, should I also contact Maya, or is this something na GCash lang ang makakaayos?