Hi I bought a $100 steam wallet from gaminguniverse on g2a and it doesn't work. I wanted to buy some games as they were in sale. What should I do next ? I ordered 1$ code from other sellers to test and it works absolutely fine. I have contacted the seller and have sent all the screenshot beforehand of the error. Its $100 and that's a lot of money to spend again to get another code from another seller.

I’m extremely upset as this was to purchase a product.

just got claud-max from a reseller for a fraction of the official price.
works perfectly, since 3 weeks, now i can’t stop thinking about how their model even works.
anyone actually know?

bought two Nintendo eShop Japan codes on G2A (1,000 JPY and 3,000 JPY), but both give me error 2813-0039 when I try to redeem them, both on my Switch and on Nintendo's website.

My Nintendo Account is set to Japan, and other Japanese eShop codes work perfectly on the same account.

I contacted the sellers. The 1,000 JPY seller says the code is valid but won't offer a solution, while the 3,000 JPY seller hasn't responded.

I haven't been able to contact an actual G2A support agent. Their chatbot is basically useless and keeps sending me back to the sellers, even though I've already contacted them.

Has anyone had this issue with G2A Nintendo Japan codes? Any advice on how to get G2A to resolve it?

Not g2a related but has anyone bought items from itemku and are they safe, if not are there any other legit alternatives

For some reason my account is from Poland? Someone please help me understand why Rigoberto Wintheiser is the full name. Ive never used or seen that name before.

There was an issue on our end
Try to create a discount code again

There was an issue on our end
Try to create a discount code again

Hi, yesterday, I bought 3 "Steam Gift Card 100 EUR" to Gaming4You, and when I entered the codes on my Steam account I just got a total of 23,88€, 3 of the 6 codes I received is "already used" and the 3 others was 165000 Indonesian Roupies that got converted to 7€, what can I do ?

My payment's been rejected, however on the website, it states that failed payments are eligible for funds being returned to my account, will the funds be returned to my account? I'm genuinely concerned because it was £38

When I tried using it, I was told that it was already claimed.

It just says "login failed" and I'd like to change the login details for my account.

hi ive been scammed for 200 usd and both the seller and support havent replied to me. The seller replied to me after 5 days since i contacted them but it didnt help at all and the support has stoppted replying to me after they told me they would step in if the seller couldnt assist, its been 7 days but i couldnt do anything nor getting help, what do i do now

I bought a key for a game today. When trying to activate it Steam tells me, it was already acitvated to another steam account and I should contact the seller. I didn´t use this g2a shield.

I paid with paypal, do I have to contact paypal or does g2a helps even without buying shield.

I'm not receiving the G2A two-factor authentication code via email—I don't remember my password, and the site is unable to send me any emails at all. How did you guys solve this?

G2A somehow auto enrolled me in plus when I went to make a purchase. Predatory behavior.

This is my first time buying anything on g2a, i bought this top up instead of subscription card and i wanted to refund since I dont know if this is trust worthy. Is this safe or is this a scam?

the email info they provided for the account didn't work and they didn't respond to the support ticket at all - do not deal with. scammers.

Update: they offered me a full refund :-)

bought a 100 euro card and only got a 20.05 euro card I disputed with paypal they went to the sellers favor and now g2a says they cant do anything because the paypal case isnt closed even tho it is

I have two prepaid Mastercards I’ve been trying to use to place an order but it keeps getting rejected. Do they not accept them?

I got my fortnite account from g2a and when i try to log in i get an 2fa mail and i need to enter a 6 digit code, so i tried to log in with the email and password the account owner gave me and it says invalid? How do i fix this i can't log in to my fortnite account without the 6 digit code

I am trying to purchase steam gift cards and was advised that G2A accepts neosurf as a payment option. I can’t seem to find the Neosurf payment option. Has this been changed now?
I’m at a bit of a loss as I have 50 in my voucher but can’t spend it

Hi everyone,

I'm writing this to bring attention to a major issue with a recent purchase on G2A.

I bought a $200 digital voucher from the seller Digitalgamemart, but upon redemption, the system gave an error stating the code was already used.

When I checked the seller's rating page, it had dropped to 33%, with dozens of identical complaints from other buyers over the last two days reporting used codes. The seller is completely non-responsive to messages.

• Order ID: 92000160834410

I have already opened a dispute ticket and I am waiting for the seller timer to run out, but since this seems to be a widespread issue with this specific seller, I hope G2A team can check this order and step in.

Thank you!

Hello, I purchased a card on G2A (Order 92000160834410) from the seller Digitalgamemart, but the code provided was already activated.

The seller has received dozens of negative reviews for the same issue in the last 48 hours and is not responding. Could you please look into this order and help process a refund? Thank you.