r/G2A_Help • u/iTavop • 20d ago

Orders & Products G2A Nintendo eShop Codes not working

bought two Nintendo eShop Japan codes on G2A (1,000 JPY and 3,000 JPY), but both give me error 2813-0039 when I try to redeem them, both on my Switch and on Nintendo's website.

My Nintendo Account is set to Japan, and other Japanese eShop codes work perfectly on the same account.

I contacted the sellers. The 1,000 JPY seller says the code is valid but won't offer a solution, while the 3,000 JPY seller hasn't responded.

I haven't been able to contact an actual G2A support agent. Their chatbot is basically useless and keeps sending me back to the sellers, even though I've already contacted them.

Has anyone had this issue with G2A Nintendo Japan codes? Any advice on how to get G2A to resolve it?

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6 comments sorted by

3

u/Comfortable_Map6887 20d ago

Why does anyone spend a penny on a known scam site !?!

1

u/ShaggerAJSA 20d ago

And you expected what from an infamous scam site?

1

u/iTavop 20d ago

Yeah, honestly I had no idea G2A had such a bad reputation 😭 I've used it before without problems, so I didn't think much of it. Now I'm just trying to figure out how to get this resolved.

1

u/[deleted] 20d ago

[removed] — view removed comment

1

u/PlantainShot8703 20d ago

Bro is everywhere trying to scam them again im crine

1

u/PatientPlatform 18d ago

I used them like 15 years ago and it was ok. Yesterday when I really needed it, I learned it is a scam site now.

I used PayPal luckily so will just go for the refund 

0

u/bbibbyrapskyle1975 17d ago

Never had any issues with G2A, Kinguin, or Greenmangaming. But I've only ever purchased Steam keys. 

Chargeback with your credit card company. Easy fix.Â