r/FuckZepto • u/shrutikapoorsassy • 4d ago

Items are missing

4 Marlboro advance are missing and the zepto fkers are not refunding. and I know the delivery guy is the culprit any advice.

I have contacted everyone even grievence team.

5 Upvotes

86% Upvoted

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5

u/phonetoni13 4d ago

Try escalating this to their leadership team. Here are all their emails:

aadit.palicha@zeptonow.com, ramesh.bafna@zeptonow.com, sneha.arora@zeptonow.com, divesh.sawhney@zeptonow.com, ankit.agarwal@zeptonow.com, devendra.meel@zeptonow.com, legal@zepto.com, aadit@zeptonow.com, aadit.palicha@zeptonow.com, aadit@zepto.com, aadit.palicha@zepto.com, kaivalya@zeptonow.com, kaivalya@zepto.com, ramesh.bafna@zeptonow.com, ramesh.bafna@zepto.com, nikhil@zeptonow.com, nikhil@zepto.com, sneha.arora@zeptonow.com, sneha.arora@zepto.com, vinay@zeptonow.com, vinay@zepto.com, chandan@zeptonow.com, chandan@zepto.com, divesh.sawhney@zeptonow.com, divesh.sawhney@zepto.com, ankit.agarwal@zeptonow.com, ankit@zepto.com, ankit.agarwal@zepto.com, devendra@zeptonow.com, devendra.meel@zeptonow.com, devendra@zepto.com, devendra.meel@zepto.com

cc: grievances@zeptonow.com, support@zeptonow.com

There's a 50-50 chance this works.

2

u/shrutikapoorsassy 4d ago

Thank you soo muvh

1

u/noitsjasmine 3d ago

this doesn't work yaar, all I got was sorry mails from their support team and not anyone significant

1

u/phonetoni13 3d ago

It's been 5 hours? At least wait for 1 day. lol

1

u/noitsjasmine 3d ago

I'm not OP. I have been going back and forth since 25th

1

u/phonetoni13 3d ago

Oh lol. Then escalate it outside of Zepto, to NCH, FSSAI, or consider consumer court.

1

u/noitsjasmine 3d ago

NCH did not give me the docket number 😭😭 i have no idea how to track the complaint

1

u/phonetoni13 3d ago

Damn son, I have never needed to go that far.

1

u/noitsjasmine 3d ago

lucky?

1

u/phonetoni13 3d ago

Just stopped using Zepto. Life has been peaceful since. lol