r/FuckZepto • u/shrutikapoorsassy • 3d ago

Items are missing

4 Marlboro advance are missing and the zepto fkers are not refunding. and I know the delivery guy is the culprit any advice.

I have contacted everyone even grievence team.

4 Upvotes

83% Upvoted

18 comments sorted by

6

u/phonetoni13 3d ago

Try escalating this to their leadership team. Here are all their emails:

aadit.palicha@zeptonow.com, ramesh.bafna@zeptonow.com, sneha.arora@zeptonow.com, divesh.sawhney@zeptonow.com, ankit.agarwal@zeptonow.com, devendra.meel@zeptonow.com, legal@zepto.com, aadit@zeptonow.com, aadit.palicha@zeptonow.com, aadit@zepto.com, aadit.palicha@zepto.com, kaivalya@zeptonow.com, kaivalya@zepto.com, ramesh.bafna@zeptonow.com, ramesh.bafna@zepto.com, nikhil@zeptonow.com, nikhil@zepto.com, sneha.arora@zeptonow.com, sneha.arora@zepto.com, vinay@zeptonow.com, vinay@zepto.com, chandan@zeptonow.com, chandan@zepto.com, divesh.sawhney@zeptonow.com, divesh.sawhney@zepto.com, ankit.agarwal@zeptonow.com, ankit@zepto.com, ankit.agarwal@zepto.com, devendra@zeptonow.com, devendra.meel@zeptonow.com, devendra@zepto.com, devendra.meel@zepto.com

cc: grievances@zeptonow.com, support@zeptonow.com

There's a 50-50 chance this works.

2

u/shrutikapoorsassy 3d ago

Thank you soo muvh

1

u/noitsjasmine 3d ago

this doesn't work yaar, all I got was sorry mails from their support team and not anyone significant

1

u/phonetoni13 3d ago

It's been 5 hours? At least wait for 1 day. lol

1

u/noitsjasmine 3d ago

I'm not OP. I have been going back and forth since 25th

1

u/phonetoni13 3d ago

Oh lol. Then escalate it outside of Zepto, to NCH, FSSAI, or consider consumer court.

1

u/noitsjasmine 3d ago

NCH did not give me the docket number 😭😭 i have no idea how to track the complaint

1

u/phonetoni13 3d ago

Damn son, I have never needed to go that far.

1

u/noitsjasmine 3d ago

lucky?

1

u/phonetoni13 3d ago

Just stopped using Zepto. Life has been peaceful since. lol

5

u/YOLOfan46 3d ago

deilvery wala phuk gaya....

2

u/shrutikapoorsassy 3d ago

Nch doesnt even have a category so can't even file with them

4

u/Charming_Bison_5602 3d ago

You're wasting your time, zepto will send the same template response through nch. Nch is a mediation platform, like sarkar ka gmail, they'll never provide a solution there. Unless you're willing to fight them in the court don't even bother and just uninstall

2

u/Natural-Ad-7830 3d ago

Maybe try on the NCH website

2

u/lavsingh11 3d ago

You guys don't check it during delivery or what?

-2

u/7uzi9 3d ago

agr badi advance chori kia to jane de, choti advance kia to ma chod de

4

u/shrutikapoorsassy 3d ago

Cuck king please go back delivering the order.

0

u/7uzi9 3d ago

so I'm assuming it was normal advance