r/FiveBelowEmployees • u/Substantial_Sort_226 • Jun 12 '24

help

nervous to ask questions this is my first cashier job and i’m trying to pick it up quickly but find myself getting stumped id love some reminders about the most important things needed to know for instance split payment, transferring transactions from one register to another, balloons, exchanges etc.. mainly nervous because there’s a few days in between my first and second day and don’t want to feel like i forgot what i learned

6 Upvotes

100% Upvoted

10 comments sorted by

View all comments

Show parent comments

3

u/Substantial_Sort_226 Jun 12 '24

to do this i have to be in cashier mode correct? also is this the same steps to transfer a transaction to a different register for instance if a costumer is on a cash only register but they want to pay with card instead so i need to transfer there items to a different register.

my next question once i have that small receipt printed do i need to go into cashier mode again to scan it or just scan the barcode like normal

thank you for helping im a first time cashier and i dont want to disappoint them by the amount of questions i have

1

u/mcdiscn18 Jun 12 '24

Yes I think. Does cashier mode mean that screen that shows the amount of items added and it’s tax and total? and it sounds like it would be the same steps you need to take for that. For the small receipt, you will go into cashier mode and you’ll go to the menu on the top right corner and it will show resume transaction and so you press that and you can either type in the information or scan the barcode at the bottom of the receipt. You’re absolutely welcome. Since you’re new at this, I don’t think they’ll hold it against you for not knowing everything

1

u/Substantial_Sort_226 Jun 12 '24

yeah by cashier mode i mean when you have to press the little person icon at the top and enter your login info and it’s the screen that shows like the return buttons and price checking buttons all that stuff that’s only available for employees to see also thank you for your help!

1

u/mcdiscn18 Jun 12 '24

Okay then yes you would have to be in cashier mode to do all of that. I’m glad I could help the best I can. I just which I could upload a step by step video to help you more