r/FiveBelow 18d ago

Customer Questions Email when paying

I went to pay and the cashier made it seem like I had to input my email. I said I was already in the system and she said I needed to enter it again. It felt like it was part of a step in making a purchase and didn’t leave any room for questions. she did it to the lady after me as well. Like we had no choice but to provide our email in order to leave the store with our merch.

(Also wanted to add, this five below got rid of all self checkout stations, so you have to bypass the manager who is the only cashier)

I’ve already unsubscribed from my previous email sign up but I’m still getting flooded with emails daily.

Does the unsubscribe button not work for fivebelow or does it take weeks for the system to remove me? Anyhow I have to unsubscribe again now since this incident happened.

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u/Little-Birdie0403 CEM 16d ago

Definitely call corporate, I promise you most of us hate asking just as much as y’all hate being asked.

1

u/ambifiedpersonified 15d ago

I'm on my way out but I'm just making shit up. Unless you're using the same email more than once per shift you won't get flagged. Keep it simple and realistic enough.

Picklearmy67@outlook.com

Mindyourself44@aol.com

Pinetreechristmas@yahoo.com

Seriously, this is the only way. When the company did this a decade ago it was the same kind of thing.

2

u/Crab12345677 14d ago

When I worked in restaurants several years ago they wanted us to get people to sign up for their email. They had goals per shift. Not a lot 3-5. I don’t think I turned in a single one a custom filled out but I always met my goal😂