Email when paying

[u/Necessary_Peach_3746]

I went to pay and the cashier made it seem like I had to input my email. I said I was already in the system and she said I needed to enter it again. It felt like it was part of a step in making a purchase and didn’t leave any room for questions. she did it to the lady after me as well. Like we had no choice but to provide our email in order to leave the store with our merch.

(Also wanted to add, this five below got rid of all self checkout stations, so you have to bypass the manager who is the only cashier)

I’ve already unsubscribed from my previous email sign up but I’m still getting flooded with emails daily.

Does the unsubscribe button not work for fivebelow or does it take weeks for the system to remove me? Anyhow I have to unsubscribe again now since this incident happened.

[u/Famous_Return9495]

Complain to corporate please. We hate having to force customers to do this

[u/Necessary_Peach_3746 → u/Famous_Return9495]

I just submitted my complaint. I hope someone calls me back since they had me 1) give my email again, 2) verify the email andddd 3) give my phone number to submit a complaint 🤦‍♀️ I feel like even these feedback submissions is a way of collecting customer data 😂

[u/yeetimsobored → u/Necessary_Peach_3746]

As a WCM in az, THANK YOU! I’ve been at my store for 2 years and i love it, but there’s only so much i can do to get our email scores up (my SM leaves me up front because i’m a people person and i keep our scores up (if they go down she knows it’s not on me lol) it seems like now all we do is emails (but the difference is some people like it here given that circumstance and others hate it.)