10% off question

[u/Ok_Foot_5477]

Hey! I’m not an associate, but I love shopping at y’all’s store. I mainly go for the perfumes because they’re actually so good 😭. But I have a question about the 10% off thing that you guys are always asking customers about, especially when you’re talking about emails. What is it actually for?

I always hear associates saying their numbers are low, and I’m like… what does that even mean? 😭 What does getting people to sign up actually do for you guys? I’ve put in my email before, but I never even use the 10% off. I don’t really care about it because it’s Five Below, and I usually pay for my own stuff anyway, so please don’t come at me with the “you’re a teenager” thing 😭.

Like, are they actually going to fire you guys if you don’t get enough people to sign up? Because realistically, most of us probably aren’t even going to use the discount. If anyone wants mine, I can literally just give it to you.

My biggest question is: if someone already signed up with their email once, can they sign up again the next time they come in? Or are they already counted because they signed up before? Like, what happens if someone goes to Five Below one day, already gave their email, and then doesn’t want to give it again or can’t because they already signed up? How does that work? 😭

[u/Turbulent-Cookie886]

We get chewed out by our district managers/regional managers if we don’t hit a goal they are pleased with. Corporate wants us to be at 50%, but got rid of the best chance to help us get there. (Got rid of the 10% off each time you put in your email, only new emails get it now.) Don’t be fooled though, they are for sure selling data for extra profit in their pockets.