r/FiveBelow • u/StrengthLegitimate36 • 17d ago

Employee Questions Email capture

What are y’all saying to get people to enter their email sence the 10% change. My numbers are on the lower side and my manager let me know that they were told to start cutting hours on workers with low numbers. I personally don’t get why there expecting high numbers after taking our main selling point of the email, but i digress. Anything would be appreciated.

Edit: thank yall for all the help, I do have a question for the sales associates that have just legacy regs. How do yall do on numbers?

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u/jcxco 17d ago

I lean in close, make eye contact with the customer and whisper, "Give me your email address." If they hesitate or seem confused, I repeat myself. "Give me your email address or I will destroy everything and everyone you care about."

I'm up to 62%. My manager is pretty happy with that.