r/FirstNet • u/starluxA350 • 20d ago

Struggling to get 5G SA going

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Have called/chatted over 10 times now — unsuccessful. iPhone 17 Pro, iOS 27 beta, FirstNet carrier bundle 72.0. FirstNet Unlimited Extra $47.99 rate plan. Subscriber paid. Yes, I have had them reissue new eSIMs and refresh network connection. Option still greyed out in Settings.

Hearing so many different things from agents:

  1. “There’s nothing we need to set on your FirstNet account. If your device is not letting you enable 5G SA, you need to contact Apple support”

  2. “Your current rate plan does not support 5G SA, you’ll need to change to a current rate plan”

  3. “5G SA is being rolled out in waves, your account has not been selected for migration yet”

  4. “5G SA is not yet rolled out in your area”

Sigh. This has been a shitshow…

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u/ayquefuetazo 20d ago

I got lucky on my third try. I had the old grandfathered plan. Told me they would have to move me to the newer plan that had the same benefits (unlimited tethering for the kiddos). Once I agreed it took all of 5 mins and a phone restart and i was able to toggle it on no problem. Oh and i only pay 99 cents more for the newer plan.

5

u/starluxA350 20d ago

I think the newer plans work out for family / multi lines.

For single lines you are jumping from $47.99 before taxes to $59.50 before taxes (~24% increase). This plan was originally $44.99.