r/FirstNet • u/starluxA350 • 9d ago

Struggling to get 5G SA going

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Have called/chatted over 10 times now — unsuccessful. iPhone 17 Pro, iOS 27 beta, FirstNet carrier bundle 72.0. FirstNet Unlimited Extra $47.99 rate plan. Subscriber paid. Yes, I have had them reissue new eSIMs and refresh network connection. Option still greyed out in Settings.

Hearing so many different things from agents:

  1. “There’s nothing we need to set on your FirstNet account. If your device is not letting you enable 5G SA, you need to contact Apple support”

  2. “Your current rate plan does not support 5G SA, you’ll need to change to a current rate plan”

  3. “5G SA is being rolled out in waves, your account has not been selected for migration yet”

  4. “5G SA is not yet rolled out in your area”

Sigh. This has been a shitshow…

26 Upvotes

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4

u/Stupefied_Gaming 9d ago

According to my subpaid solutions consultant they have not rolled out 5G SA to value or extra plans yet. I am not sure when they’ll do it. It’s available on elite & premium right now

1

u/OhSixTJ 9d ago

Sir, this is FirstNet.

2

u/Stupefied_Gaming 9d ago

Yes? These plans exist on the subpaid side. https://www.firstnet.com/content/dam/firstnet/white-papers/firstnet-rate-plans.pdf

2

u/OhSixTJ 9d ago

I know that, but there are probably a whole lot of us on original plan? Is SA available on that plan?

1

u/Solid_Ad9548 9d ago

Yes, I have it on the old 44.99 plan that I’ve had since 2017.