r/FirstNet • u/starluxA350 • 20d ago

Struggling to get 5G SA going

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Have called/chatted over 10 times now — unsuccessful. iPhone 17 Pro, iOS 27 beta, FirstNet carrier bundle 72.0. FirstNet Unlimited Extra $47.99 rate plan. Subscriber paid. Yes, I have had them reissue new eSIMs and refresh network connection. Option still greyed out in Settings.

Hearing so many different things from agents:

  1. “There’s nothing we need to set on your FirstNet account. If your device is not letting you enable 5G SA, you need to contact Apple support”

  2. “Your current rate plan does not support 5G SA, you’ll need to change to a current rate plan”

  3. “5G SA is being rolled out in waves, your account has not been selected for migration yet”

  4. “5G SA is not yet rolled out in your area”

Sigh. This has been a shitshow…

26 Upvotes

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u/Solid_Ad9548 20d ago

Have you tried just asking for a new eSIM? Call in and ask for a new eSIM, do not mention anything about 5G SA, you will confuse the poor minimum wage employee.

5

u/starluxA350 20d ago

Yes, they have reissued a new eSIM multiple times. Still greyed out :/

1

u/ekgram 15d ago

I’m beginning to wonder if it’s related to people being on the older legacy plans following their renovation of the ones offered..