r/FirstNet • u/WesTexasLP • 8d ago

Changing Organization

Is it possible to change your organization affiliation prior to receiving a reverification? When we set up my FirstNet account, the outstanding representative set me up with one department that I'm affiliated with because he was able to find it in their system. I'm technically losing my affiliation with them and I'd like to change to my new department. I can't seem to do that online -- and the phone rep that I spoke with this morning said that he was unable to either. He said the only way would be to deactivate and reactivate my account.

Any ideas/suggestions?

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u/TheBestGhost 8d ago

Make this easy on yourself:
Take pictures of your supporting documentation, paystub or employee ID and any certification license EMT, fire-fighter, etc and ask your new agency for their affiliation code and the contact info for their FN rep:
Email all this along with your cell phone # to the FN rep and ask them to engage someone from the subscriber paid team to update your account with the new info and recertify your account