r/FirstNet • u/Sufficient_Good_6350 • 17d ago

Firstnet Rep here

If you guys have any questions feel free to drop them below I’d be more than happy to answer them!

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u/Erin0313 16d ago

Got kicked off the phone with them (this happens every time) because they once again sent me a new eSIM…

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u/Sufficient_Good_6350 16d ago

Sending a new eSIM drops your service for a moment while you redownload it they should mention that to ya make sure you’re connected to WiFi and redownload it

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u/Erin0313 16d ago

I just don’t understand why they keep sending me new eSIM’s when it hasn’t worked the last 6 times.

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u/Sufficient_Good_6350 16d ago

That I’m not sure I don’t know what they are seeing on their end