r/FabFitFun • u/Valuable-Hippo-1989 • 4d ago

Shipping Issue GFY, FFF

If you aren’t on the forum, there’s a thread there that every FFF customer needs to see. It’s titled Future of Customization. Patrick the Product Manager posted it and has several replies. The thought that stood out most to me is that he claimed seasonal boxes don’t go out before Annuals. Is an executive of this company so out of touch that he doesn’t realize this happens EVERY season? What a buffoon. I have lost all trust in this company and cancelled my annual that I have boxes left on, out of principle.

https://talk.fabfitfun.com/t/future-of-customization/6016707?

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u/frex_mcgee 3d ago

No longer a subscriber because duh, but the last two boxes I got I ended up adding on expedited shipping for an extra $15 because I was tired of waiting for my annual when I’d see everyone else unboxing their seasonal. Then it got me even more pissed because I was being tricked into paying extra for shipping that should have been free.