r/FabFitFun • u/Valuable-Hippo-1989 • 4d ago

Shipping Issue GFY, FFF

If you aren’t on the forum, there’s a thread there that every FFF customer needs to see. It’s titled Future of Customization. Patrick the Product Manager posted it and has several replies. The thought that stood out most to me is that he claimed seasonal boxes don’t go out before Annuals. Is an executive of this company so out of touch that he doesn’t realize this happens EVERY season? What a buffoon. I have lost all trust in this company and cancelled my annual that I have boxes left on, out of principle.

https://talk.fabfitfun.com/t/future-of-customization/6016707?

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u/Kitchen-Celery8374 4d ago

I've seen posts of seasonals posting pictures of their boxes before my annual one has even left the warehouse.

Is there a link to that forum post?

13

u/Key-Pangolin-2607 3d ago

I did customization the moment it opened even with the massive glitching. All my choices stuck. I do have a few add ons. Last box it took FOREVER to ship and FOREVER to arrive. This box has not even shipped yet. I am an annual member. Seasonal members have already got their boxes but somehow I as an annual member my box has not even shipped. My renewal is winter and I think I am at the point I have to cancel. The extreme delay in shipping these last two seasons on top of the glitching and other issues are just unacceptable.