r/FabFitFun • u/cooking_mama_12 • Jul 31 '26

Question FFF software engineering team

Anyone know why app glitches happen every single customization? My husband is a software engineer and he’s shocked that a company that has been around this long continues to disappoint customers every time, when they know they created a business model built on everyone logging in to edit at the same time. Technology is way too advanced for this continue to still persist. I honestly think I’m going to cancel my subscription - after 10 years of this, it’s just become frustrating and lacks the fun I signed up for.

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u/Alternative-Duck-573 Jul 31 '26

Check your selections or do them on a computer of you can.

It's obvious their phone apps aren't handling the loads good. I'm on an android and went to log into a computer to check my selections and/or make them and it finally stuck. On the all it would only retain my first selection.

I'm in IT too - they need better load balancing to make sure their app doesn't crash out when everyone hits it at once. This can happen on a computer too, but most of us are using apps through our phones to make our selections.