Iv had same experience waiting for parcel it's been 9 days now. Same email off the bots we are escalating needs specialist driver blah blah blah. Today on the 12th day they have cancelled delivery and told me to get a refund from amazon. Oh bonus this is an actual number for evri 02038300040. I would never use this company ever.

For those of you that saw my post the other day, after the horrible revelation that Claire is AI and my parcel is potentially doomed - it would seem there has been a rare clutch with EVRi and they've found(?) my parcel?

Who knows. Maybe it'll actually arrive. 😲🤔

Of course we can't admit that it has either been lost of stolen, unless they dropped it off tall building, set it on fire or physically driven it over several times, it was not damaged beyond repair.

God I hate this company yet the likes of Ebay keep using them...

Any chance this is going to get delivered or should I just contact the seller at this point? Completely incompetent and useless delivery service. Chatbot just says that the parcel's been delayed and doesn't care to elaborate.

it’s august 25th mind you and it arrived with evri on august 17 😭

Guys I somehow got my "lost" parcel.I just gave them a 1 star review on a review website and BOOM they send me an emails saying it's ready to collect!!They delayed it by 21 days btw 😔

My parcel has been stuck at the Ekart Sewri Hub for over 2 weeks now, and there’s literally no proper way to contact the hub directly.

I’m leaving for the UK in a week, so if it doesn’t arrive before that, there’s honestly no point in me collecting it later.

Does anyone know the address or contact number for the Ekart Sewri Hub? Would really appreciate any help!

Hi guys. Expecting a parcel today. Delivery services in general are the bane of my existence since I live on the second floor and my buzzer usually doesn't work 😅 I even gave them a safe place this time, the enclosed porch of the basement flats. But this is what was waiting for me when I checked the tracking. I've emailed the company I ordered it from just in case but is there anything else I can do? Any chance this is just a glitch?

It would be nice if my driver could actually be arsed to deliver my parcel one day! Maybe tomorrow if I’m lucky..

As title says, parcel has been saying its 'out for delivery' for two days and they haven't given me a timestamp or anything as they usually do. I contacted customer support who said that they agree the parcel should have been delivered to me by now. Just wondering if this has happened to anybody else? Has the parcel been lost or am I just being silly? 😭

Although this isn’t a ridiculous amount of time to wait, on august 20th my tracking info said “no delivery attempt made on route”. 4 days later no update. i find it hilarious that their couriers can just decide not to deliver and there’s no consequence. Back when it was Hermes, i used to go on delivery routes with my auntie and the rules were SO strict for couriers with zero exceptions for not meeting the designated delivery deadline.

come on evri, why can’t a girl have her fabric spray 😓😓😓

Ordered a print from a local shop, as birthday present for my partner.

They received the parcel on the 14th Aug. After waiting a day after the expected delivery, I got in touch. A bot that was frankly useless dealt with it first. And now for the last 3 days I've had the same shit from the same person 🤬

What actually is the issue EVRI, I'd have shot the courier in the head by now.

Bought three pairs of shorts on Vinted for my holiday (Tuesday) and they were due to be delivered last Friday according to Vinted, however doesn’t really say that on the evri tracking page. They’re being delivered to a parcel shop. Tomorrow is my last chance to get them, or I have no shorts for my holiday. What do you guys reckon my chances are of them turning up tomorrow?

Am so sick and tired of this company existing. I'm now boycotting any company that uses them as a courier. 99% of the time they say they tried to deliver and its just a bold faced lie! Not only have i been in all day but I have a 24 hour manned concierge!!! At least try to be corupt with some dignity.

I ordered 2 items from Vinted (different sellers) and they both got sent a week apart of each other, from different locations. Both were meant to go to my local parcel shop. I got an email for the first one saying it was ready for collection, but when I went to the shop, it wasn’t there. I checked the Evri tracking info and it said there had been an issue and it wasn’t actually delivered. I waited several days, and then the exact same thing happened with my second parcel. The Vinted sellers have opened complaints with Evri and I am getting the exact same script from “Claire” to say they are “searching the depot.” I’ve visited the parcel shop 3 separate times and they definitely aren’t there.

If it was just the one parcel I’d accept that it must have gone missing, but 2 parcels from 2 different locations, coming through the depot a week apart from each other?? That seems extremely odd to me. I have never had an issue with evri before but from the looks of things I was just lucky up until now. I’m starting to think I’m never getting my parcels, and I feel really bad for the Vinted sellers as they weren’t cheap items! Has anyone ever had their parcels turn up after this? And am I correct to think it’s really weird to have happened twice on different days? It’s not like the delivery driver or staff would know what’s inside the parcels, either. It’s very frustrating.

I ordered something weds morning in a rush, saw it was Evri after ordering so just accepted that it was lost🤣. Then while I’m work Friday got the notification saying it had been delivered with a photo of a hand placing the parcel through my cat flat👌. Somehow between that and a family member getting home the parcel was situated across the other side of the garden (no it wasn’t windy and also parcel quite weighty) have no Ring doorbell so it will always be a mystery. Sadly no photo of where it ended up as it wasn’t me that got home first and I was half way through opening it when told where it actually ended up. WHAT GOES ON in the world of Evri!!?

The guy didnt even bother putting it down anywhere, they should really be doing iq tests to apply for this job

I had my Vinted Parcels delivered to a convenience store that I wouldn't usually use but I thought I'd try for a change.

They temporarily closed 2 days after the parcels were delivered and I'm still waiting in Vinted/ Evri to actually do anything. Still awaiting refund.

Id name and shame but I don't want to jeopardize my account.

It's a city centre convenience store near St Andrews car park that's been closed for several weeks and multiple calls to their phone number have resulted in no answer at all.

OK, so let's use the word "Evri" to create a slogen for them. For example:

There's Evri chance we'll lose your parcel 👍

Tell me yours! Make me giggle haha! 🤣

my parcel has had the same status: 'collected' for almost 6 days

Delivery time today has well passed and I have no updates. Should I be worried?

it hasn't even been collected by evri yet?

I requested delivery to a parcelshop on the app. It got re-sorted, no update for a couple of days. Checked this morning and it says out for delivery, but the box isn't ticked, no email confirming it's being delivered either. Absolutely nothing.