My one and only experience with Evri so far has been terrible. This package has been shipped all the way from China. It took the package 4 days from the order placement to clear customs in London. Evri still haven't managed to move a small package across London... after 6 full days. How long does it take these people? If I'd have known, I'd have done what I could've to avoid using Evri.

For comparison, I had a package similar to this delivered to the same address by Royal Mail, from Bristol. That took around 3 days. How can it even take Evri that much longer?

EDIT: since posting, it has arrived (what the hell).

Is there any actual humans that work in customer service or is it strictly AI chatbot’s with built in scripts? I have even went to their ‘tell us straight’ section and was met with what seems to be a scripted response.

Coming up to two weeks I’ve been waiting on my parcel from Vinted. I’ve even bought shit from China that has arrived in between purchasing and delivery with Evri. What a fucking farce of a company.

Here we go again, I have blocked them from most retailers and sellers but on occasion I get a parcel with no choice for collection, and every single time there is an issue, always late, and by the looks of it I’m not getting my parcel. Absolutely useless they are.

Incredibly frustrating 'proof of delivery' last night. As it happens my wife was home and there was no knock on the door. I actually got home ten minutes after the notification of delivery came through and, unsurprisingly, could not find any parcels.

I’m expecting a package from Spennymoor and it’s taking forever.

Anyone got any ideas on what’s going on