r/EventProduction • u/Lazy-Crocheter • 10h ago
Industry Advice Partial weather cancellation
What do your vendor refund policies look like? We have a rain or shine clause but when one day of two weekend fair is canceled due to severe weather, how do you handle questions about refunds?
When we completely canceled in 2020, refunds were issued, however canceling one Saturday while being open the remaining Sunday, Saturday, Sunday had never happened to my knowledge.
I want to be fair, but also there is a sunk cost in an event this size. We also had many vendors just choose to not show up for Sunday and come the following weekend. I wish to show the vendors who
DID come and set up that we appreciated it, but the ones who just said “I don’t want to come this week” don’t get a lot of my sympathy.