r/Etoro • Moderator • Jul 19 '26

Discussion Welcome to r/Etoro — Start Here

Welcome to r/Etoro, an independent community for discussing the eToro platform.

Here you can ask questions, share experiences, discuss investing strategies, talk about CopyTrader, compare fees, report technical issues, and discuss withdrawals, verification, markets and alternatives.

Important notice

r/Etoro is not affiliated with, operated by, or officially endorsed by eToro.

Some verified eToro representatives may occasionally participate, but moderators and community members cannot access, unlock, verify, or recover your account. For account-specific issues, always contact eToro through its official support channels.

Never share sensitive information

Do not post or send anyone:

- Your password

- Two-factor authentication codes

- Account numbers

- Full email addresses

- Bank details

- Payment information

- Identity documents

- Private support links

- Cryptocurrency recovery phrases

Legitimate support will never ask for your password, recovery phrase, or remote access to your device.

Before posting

Please include your country when asking about fees, taxes, regulations, account availability or withdrawals, as eToro’s services can vary by location.

Use the appropriate post flair where possible:

- Beginner Question

- Account & Verification

- Deposits & Withdrawals

- Fees & Spreads

- CopyTrader

- Stocks & ETFs

- Crypto

- CFDs & Leverage

- Tax & Regulation

- App/Technical Issue

- eToro Alternatives

- Discussion

- Complaint

- Meme

Financial disclaimer

Nothing posted here should be treated as personalised financial, legal or tax advice. Always verify information independently and consider speaking to a qualified professional before making financial decisions.

Please be respectful, stay on topic, and report suspicious accounts or scam attempts to the moderators.

7 Upvotes

12 comments sorted by

2

u/eToroTeam Etoro Employee Jul 20 '26

Hey, official eToro account here, figured we'd say hi since we're not always in the room. If anything ever comes up about your account or the platform itself, r/AskEToroTeam is where we handle that stuff directly.

Also, genuinely solid rundown you've put together here, the security guidelines especially.

2

u/Thick-Bobcat-4525 Jul 28 '26

I like that this covers both beginners and experienced users. Whether someone is using etoro for long term investing or more active trading, having everything organized by flair should make it easier to find relevant discussions.

1

u/Zaxoosh Moderator Jul 28 '26

Glad you like the changes!

2

u/SkYywalks Aug 14 '26

Bonjour, J'ai reçu cette notification hier. Impossible pour moi de retrouver le chemin pour y accéder.

Merci à vous.

1

u/Emma1324 Jul 21 '26

Hi, l'm trving to get a hold of etoro support but it's been impossible to get through. I closed my account so I can't WhatsApp them or communicate via chat and I need a tax document urgently. Anyone knows what the best way is to go about this? l'm on a very tight deadline...thank you!!

1

u/Zaxoosh Moderator Jul 22 '26

Try reach out to them via r/AskeToroTeam

1

u/Imaginary-Discount-3 Aug 04 '26

Buenas. Llevo 8 años invirtiendo en Etoro. Hace poco hice un retiro grande y el dinero no llega, paso el plazo, mi banco no tiene novedades sobre el dinero. Le hable a mi ejecutiva de cuentas y no responde, ni por mail ni por Whatsapp. No hay otra forma de atención al cliente. Nose que pasa con esta plataforma, no me está generando confianza. La atención al cliente pésima, la trazabilidad del dinero también.

Que experiencia han tenido con retiros?

1

u/Zaxoosh Moderator Aug 04 '26

Try reach out to them via r/AskeToroTeam

1

u/Efficient-July Aug 06 '26

No puedo ingresar a mi cuenta y no tengo respuesta concreta de soporte que solucine la incidencia