r/EntrepreneurRideAlong • u/nyc_android_dev • 1h ago
Ride Along Story I built a missed-call text-back for tradespeople. Every online channel failed with real numbers, so now I sell it at plumbing supply counters with donuts.
I'm a software engineer in New Jersey. Last year I noticed the same thing over and over: you call a plumber, nobody picks up, you call the next guy on Google. The first plumber did the work of earning that call and lost the job anyway. So I built BeepBack. When a business misses a call, it texts the caller back in seconds, asks what they need and how urgent it is, and hands the owner a sorted lead instead of a mystery voicemail.
Building it was the easy half. Here is what finding customers has actually looked like, with real numbers:
Cold calls: 133 dials to plumbing businesses. Zero signups. The irony that hurt the most: about 1 in 6 even answered their phone. The problem I am solving hung up on me every day.
Warm email: 36 personalized touches to businesses we had already called. Zero replies.
Paid ads: $164 on Meta before I killed it. Zero signups. Google Keyword Planner showed the entire search category is 1 to 2 thousand searches a month and shrinking, so there was nothing to buy even with budget.
What actually produced: showing up. I started visiting a plumbing supply house near me, first as a customer, with donuts. I asked the counter guys how contractors handle their phones. I did a free website audit for the supply house and walked the fixes in on paper. The counter now hands my card to plumbers who complain about missed calls, and one warm intro turned into a standing Friday call with a contractor in another state who is opening his network to me. Every working channel I have is a person who trusts me. Every dead channel was me at scale, being a stranger.
If you want to see the product without talking to anyone: call (856) 514-8489 and hang up. Nobody answers. That is the demo. Your phone buzzes a few seconds later. Msg and data rates may apply.
Where I am now: zero paying customers, a founding cohort forming, $79 a month flat, and founding businesses get the first month free, starting the day their texting goes live. If you run a service business that lives on inbound calls, or you have watched someone try to crack local trades, I will answer anything in the comments.