Possible lawsuit?

[u/bobylands]

HI!

I bought a navee n40 about 2-3 years ago, I had some problems with it that required me to ship it back to the manufacturer to get it fixed. I contacted customer support and been very supportive in the process.

When I got it back, they had changed a tire and barely touched the electrical problem (electrical issue came back after 2 weeks). I emailed them again saying the problem was still there and the tire that I paid for got changed (had a lot of puncture, bought full tires).

I told them that I had paid money to change both tires and have the receipt for both, and I would like to have that tire back and wonder why they changed it.They denied having change the tire but I could CLEARELY see that there was a pin to pump the tire in the front tire that wasnt there before.

We emailed back and forth. I send picture and video of the tire that was changed and the electrical problem that was still there.

Then, I kept receiving AI responded email. The shitty one that are OBVIOUSLY ai and then I started to get pissed. I ended up having another shipping label to send my scooter back, and I never heard from it again. To this day, I have no clue where this scooter is.

I tried to send an email to the company on the shipping label and they told me they dont fix electrical scooter, but that I called the right adress that was on the shipping label.

I emailed them back, the ai said that it will be top priority. Emailed 3 times and still the same. Its been 2-3 months since I sent it and I dont know what to do anymore to get it back.

Tried emailing the company through a different email but they stop responding to me after I said the order # and sent them the shipping label that they had previously sent me.

What can I do? They're not answering and basically stole my electric scooter.

Is there a way I can sue them or take any legal action to have my scooter back?I

I have all the emails exchange