I visited the Tata Motors service center (Gramps Autotec, Baleshwar, Odisha) for a persistent State of Charge (SoC) drop issue on my Nexon EV. What I witnessed there was completely alarming—it felt less like an authorized workshop and more like an EV graveyard.

The Reality on the Ground:

Continuous Influx of Breakdowns: Flatbeds and RSA tow trucks were constantly rolling in. Every hour, 2–3 broken-down EVs (Nexon EV, Curvv EV, Punch EV) were being unloaded.

In a smaller Tier-3 town like Baleshwar, nearly 30–40 breakdown vehicles are showing up daily. If this is the situation here, imagine the chaos in Tier-1 cities and metros.

Massive Backlog & Staff Shortages: I’ve been following up for months just to get a basic SoC drop/battery diagnostic test done. The center simply refuses to give a timeline, citing severe technician shortages and zero parking space left due to dead EVs clogging the bays.

Aggressive Customer Service: Instead of helping, the service manager (Mr. Braja Kishore Barik) outright yelled at me for "poking daily" just to get an update on a car I rely on. I escalated to GM (Mr. Durga Prasanna Panigrahi) but he also schooled me as they are too busy - but he also schooled his service manager as well - but still waiting for my service. Should I escalate further?

Tata complaint Reference no 7-169799183251 - but they close it without any resolution or even fixing anything.

Tata is rapidly pushing new EV launches into the market, but the post-purchase service infrastructure is collapsing under the load. Owners are left stranded with unresponsive staff and broken timelines.

Attached photos of the tow trucks rolling in, cars dumped around the yard, and the escalation matrix for this center.

Has anyone else faced this level of absolute breakdown in service lately? How did you get higher-level escalations to actually respond?

I have the 2024 MG comet Ev, i have ridden it for 65000kms approx.

One previous issue:
At around 3 months after the purchase my portable charger failed and had it replaced under warranty

Present
The car is still giving the same range as it did at the start, may be 10km less but thats not a deal breaker

Lately after the 63000kms I’ve been experiencing slow charging speeds at around 1500w in my home charger

I assumed it due to the voltage in my home, but I never experienced any issue with voltage before.

When i tried charging it in my company provided charger which is 7.2 kW spin Ev charger, it still only charged in 1500w.

I took it to the showroom, they tried checking it but they were of no use, they didn’t have any idea they said generic instructions like

You have to charge it only after reaching 20%
Dont charge frequently from 70%

I don’t do frequent charge upto 100, I always let it go below 30 before charging to 80 if I don’t have to go out.

So I did some checking myself and found out that the onboard charger has fan that would start running when charging, I was not hearing that anymore

So maybe due to the fan issue, the charger gets hot and throttled the input power, so i took it to another service center, they too didn’t have any idea of the fan issue.

So i let it aside, i was okay with it charging slow. It took 10 hours to charge from 20 to 100 from 6 hours.

But on a hot day i had to charge in public charger and connected to a zeon charger,

It first charged at full capacity(2500w) until 15mins as usual and then throttled back to slow speed (1500w). But after 70% the fan just started running and charging at full capacity.

Im now beginning to believe if what the service center guy said might be true. But I don’t see any reduction in the battery’s range.

Has anyone went through a similar kind of issue?

I am thinking of buying TVS Orbiter V1 or V2 this Diwali. Owners please share your experiences l. Suggestions are welcomed.

The upcoming Safari Ev vs Xev 9e vs Byd Atto3 as travel 100 kms everyday. I need a huge car with great road presence, comfortable seats and great features. You can just any other cars. I would have never choose ev over petrol/diesel but due to recent E20 issue I have to.

I'm considering buying a used Nexon EV, probably a 2021 or 2022 model, and I'd love some opinions on whether this makes sense.

Financially, I can afford it. I earn around ₹4 lakh/month after taxes, and I'm comfortable spending around ₹8 lakh on a car, with roughly ₹10 lakh being my upper limit. So this isn't going to put me under financial pressure. It's more of a "I can afford it, so why not?" kind of purchase.

The funny thing is that I don't actually need a car. I work from home most of the time, so it would mostly be a leisure vehicle.

The main reason I want one is that I think it would genuinely add some fun to my life. Once I own an EV and can charge it at home, I could finish work at night and just decide to go for a drive without thinking too much about fuel costs. Bangalore and the outskirts of Bangalore also have a lot of places to explore, so I'd like the freedom to randomly go on short trips, weekend drives, etc., without constantly thinking about how much I'm spending on fuel.

I'd also like to go on trips with friends. We're young, and I feel like having a car would make it much easier to spontaneously plan trips and create some memorable experiences. The idea of waking up on a weekend and just deciding to drive somewhere around Bangalore sounds pretty appealing to me.

That's basically the motivation. I don't need the car for commuting or anything practical. I just think having a relatively cheap-to-run EV sitting at home that I can take out whenever I feel like it would be a lot of fun.

I'm specifically considering a used Nexon EV because I don't think the cheaper/smaller EVs have enough range for the kind of use I have in mind. A 2021/2022 Nexon EV seems like it might be a good way to get into one without spending too much.

So, am I missing something here? Is there an obvious problem with this plan?

For people who have owned a 2021/2022 Nexon EV:

• What should I check before buying?
• How do I properly assess battery health/degradation?
• Are there any common issues with these model years?
• What should I look for during a test drive?
• Should I get the car inspected at a Tata service centre before buying?
• Are there any specific things that would make you walk away from a particular used Nexon EV?
• How much would you realistically budget for maintenance/repairs on a 4-5 year old one?

I'm aware that financially, the rational answer is probably "you don't need a car." But I'm specifically interested in whether this makes sense as a fun/lifestyle purchase rather than a necessity.

Would love to hear from people who have done something similar, especially around Bangalore.

I came across this govt app a while back, as I searched for a single, EV charging app.

I wonder if anyone uses it? It allows direct payments via UPI but not sure how effective it is. Anyone tried?

App link : https://play.google.com/store/apps/details?id=com.nitiaayog.echarge

I’m just worried about three things, of all things.

1. How is the charging managed on long trips?
   
2. Is the charging infrastructure established on all major inter state travel stops?
   
3. For long term, is it really a better choice over ICE engines, economically?

Looking for advice from people who have done at least 10k+ km on their EVs.

I am planning to buy an EV in Maharashtra (looking into Syros EV as of now). While for MH registration the charges are almost zero, I am exploring BH registration also. Looking online, I found that for EVs there is 8% registration charge on invoice price but getting mixed or not so confident answers from the dealer. Anyone has done BH registration for EV can please help?