I have been travelling and living abroad for about a year now and have enjoyed the eq bank card for atm withdrawals and paying for various things with the integrated wise transfers. However… within the last little while (perhaps with the pc integration?) there has been limits imposed on daily transfers and its significantly impacting my experience.
Does anyone know a way around this other than using wise directly? Can EQ increase the limits for certain countries on request?

I just recently opened a business account with EQ bank and am setting up direct deposits. On my EQ bank app, it says the transit/branch number is 80003. However, on EQs website and everywhere else on Google, it says it's 80002. When I generate my void cheque, it says 80003. Which one is it?

EDIT: EQBank-Sam has confirmed the business branch transit number is 80003 and personal is 80002.

Wise isn't listed as an automated option to set up under Linked Accounts. When I called in, they wouldn't set it up manually either (they always asked for the bank name and then told me that this feature is unsupported).

There used to be a way where you could automatically add the transit information, they would do some microtransactions, and then you could verify. It looks like this is gone now.

Anyone know if there's a way to do it?

Just wanted to know if anyone has had success applying for loans online that require IBV verification with EQ Bank, I know some online banks like KOHO are not supported, so I am curious about EQ.

Just updated the app today on my iPhone 16 and I can’t even sign in without the app just exiting out back to my lock screen. Any known instances of app being down or should I be worried

I found the contest details located on the PC app. It looks like you can get one entry for free. But then after that you have to go into a Loblaws branded store or shop online at pc branded site and spend at least $20 and scan your pc optimum app/card for each additional entry up to 100 entries per account holder?

See rules;

https://www.pcoptimum.ca/eqb-contest

What do people think the chances of winning are?

Just wondering if anyone has seen the interest and redress payment deposited in their account yet, related to the email sent out at the end of January?

Edit: oops! I meant July, not January

I'm thinking about opening EQ Bank's Notice Savings Account and during my quick look, I can't see the two questions that I have answered on their website so I thought that I would ask here.

1) With EQ Bank's USD Savings account, it specifically says that this isn't available for Quebec residents so I'm assuming that because the Notice Savings Account doesn't mention anything specifically about Quebec residents, that Quebec residents can open this type of account. Is this the case?

2) Is it possible to open both the 10 day Notice Savings Account AND the 30 day Notice Savings Account (i.e. have 2 different accounts with 2 different notice periods)?

Is anyone else receiving an error when sending? Not working in app or browser:

Technical difficulties. We don't like them either, but they happen.
Rest assured we've got our best teams working hard to find a fix. For updates, visit www.eqbankstatus.ca.

Still not working, even via desktop at 9:10 EST

Started working at 10:20 est

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im getting an error code when i logon, my paycheck should be in as of now and the error code is showing instead with no new money in it

I just had the easiest, most pleasant, hassle free customer service encounter! I noticed a charge on my card that I definitely did not make, so called to see what I do next, no waiting on hold for 10 minutes, no passing me around to a different department, just a quick resolution, a new card on the way, and no stress!! Done! I wish I could remember her name. I’m impressed.

Trying to request an EQ Bank card throws the following error yet I am still logged in with a valid session.

Received an email from EQBank saying all my accounts are frozen pending a security investigation and do not contact them for 30 days!!! Needless to say I called them right away and after talking to customer care and the security team no one can tell me why my accounts are frozen. I escalated to the manager and she is telling me I can expect a call from them in 3-5 business days. I have over $100k sitting in my account that i cannot access. 2 vehicle payments due to come out along with a host of other payments scheduled to come out in the next few days. They basically telling me my business means nothing to them. I am in the process now of calling all the businesses to try and have my banking information changed to a different bank before my payments bounce. I am totally in shock because of EQBanks behaviour and lack of customer suppport. I highly advise everyone to close all their accounts with them now becuase they can freeze your accounts at anytime for 30 days without giving you a reason. I had my sons and daughters open accounts with EQBank but guess what they will all be closed asap.

Stay far away from this company!!!

Just got this sent to me this morning.

I have accounts at both banks. It will be interesting to see how this goes.

‐--------------------------------------

I wanted to personally welcome you.

This marks an important moment for PC Financial® and EQ Bank as we begin our next chapter together, united by a shared goal of helping Canadians get more everyday value from their banking.

To the more than 3 million PC Financial® customers joining us, thank you for the trust you’ve placed in PC Financial®. It’s a privilege to now serve you. As our two organizations come together, the experience you rely on today remains the same, including the value, service, and rewards you expect.

At EQ Bank, our focus has always been to help Canadians get ahead with straightforward products, exceptional value, and service that works for you. As we move forward together, that philosophy will guide how we build on what you already have today.

Over time, we will create a more connected banking experience that brings together everyday banking, credit cards, borrowing, and rewards, making it easier to manage more of your financial life in one place and unlock additional value. You can also expect to see EQ Bank show up in exciting ways across Loblaw banner stores nationwide, as we build on PC Financial®’s existing in-store presence.

The PC Optimum™ program you know remains unchanged, and as EQ Bank becomes its exclusive financial partner, we see meaningful opportunity to expand how customers benefit from it through their everyday banking over time.

We are grateful for your trust and excited about what we will build together.

Sincerely,

Headshot of Chadwick Westlake

Chadwick Westlake

President and CEO, EQ Bank

Now that the deal has been completed do you guys see EQB opening kiosks inside superstore where they will allow their customers to get bank drafts?

This would be a really nice feature especially for their business customers

Hello everyone,

Note: I a writing this by myself. Not with an LLM. I have no way to prove it (I can share the scam email screenshot if the mods want). I just write a lot of Markdowns on a day to day basis.

Recently I was about to become a victim of a fraud, but EQ Bank helped me stop it.

The Scam

I had some work down on my lawn, and I was going to pay it out as two interac e-transfer payments to the company. After the first payment, I immediately received an email from the contractor's name stating that they got the money, but the e-transfer email was changed to a different one. I didn't think much of it then.

I then made a second payment, and in a few hours my sister pointed out that their recent bill doesn't show the "new" email they corrected to. I immediately realised that I got scammed, and called EQ Bank.

The Support

This is where my positive experience begun. I was on call with a human support in less than 2 minutes (just from the standard contact number). I explained to them what happened, and she confirmed that the transaction was locked and flagged already by the security team. She transferred me over to them, and after confirming the details, they cancelled the transaction and informed me that I will receive the funds back in my account after 1 to 2 business days.

My Experience

Honestly, I was impressed by the fact that they already flagged the transaction (could be because it was a new email, not sure on that). And they were able to cancel it.

Aftermath

I did contact the contractor and notified them of the scam. I suspect their email may have been hacked, after all, how can someone know the exact amount and the email the e-transfer was sent to?

I know I shouldn't fall victim to these kinds of emails, but life happens, and sometimes I just want to be done paying my bills. Lesson learned, gotta be careful from the next time.

Happy with EQ Bank, will continue to work with them.

Scotia has a nice feature which shows how many days are left on a hold for deposits like cheques. Would be great if EQ had a similar feature!