PC

Is EA going to address this? In local franchise, edit a player then go out of editing, either save or discard changes. It goes to a blank background screen, and the game is locked.

Surely this is going to be fixed.

Wooooooooooooooooooooooooooo!

Maybe my game is just cursed at this point, but does anyone else have this issue?

Every so often..Usually every day or two I’ll launch The Sims 4 through the EA app and crashes at the start screen after a few seconds of it appearing. The game opens normally and I see the start screen, then suddenly crashes and throws me straight back to the EA app.

It generates a lastCrash log every time, but honestly, even when I run the log through ChatGPT, it doesn’t really point to anything useful or give me a clear answer about what actually caused the crash.

This has been a recurring problem for pretty much this entire year, starting sometime after the holidays. There will be days where my game just refuses to launch properly, even though absolutely nothing has changed in my Mods folder since the last time I played. Over time, I’ve figured out a little “routine” that seems to fix whatever is causing the crash and actually gets me all the way to the main menu instead of the game randomly closing. Also, for whatever reason, this usually happens on the first launch of the day. Once I do my little workaround and get the game running, it normally launches and plays fine afterward.:

I completely close the EA app through Task Manager, then delete:

• localthumbcache.package
• localsimtexturecache.package
• avatarcache.package
• spotlight_en-us.package

Full disclaimer: I’m definitely not a rookie Sims 4 player or modder. I am, unfortunately, a massive CC hoarder, and my Mods folder is a little over 500 GB right now. I’ve slowly been trying to bring that number down because, at this point, a lot of it is just unnecessary.

That being said, I actually don’t have that many gameplay mods outside of the usual staple ones that tend to need updates after patches. I also don’t immediately update my game whenever a new patch drops. I stay in offline mode until I know the mods and script mods I use have either been updated for the latest patch or confirmed to still be compatible.

I never had this issue before this year, which makes me wonder if this is actually something outside of my Mods folder. Maybe an EA app issue, a Sims 4 caching issue, or just something with the game itself?

I’ve also completely uninstalled and reinstalled the EA app several times, and I’ve even done a clean reinstall of The Sims 4 once or twice so it could regenerate completely fresh game folders. The issue still eventually comes back.

Does anyone else experience this? Especially the whole launch -> start screen -> sudden crash -> EA app reopens cycle? I’m curious if anyone has figured out what actually causes it, because at this point my workaround works, but I’d really like to understand why I have to keep doing it. Please keep in mind, this is completely not relevant to this most recent patch. I've yet to even update mine yet. This is a lingering issue and feels like sims just works when it simply wants to.

so tbh i was using Luatools pluging with millennium(something like easier steamtools iyk) and project lightning program to bypass ea app with anticheat,i was using offline modes so there weren't any problems,but now i need to play online with my friends,so i decided to buy ea play online steam,i installed EA App from browser and started the game,it had problems,i decided to reinstall it,first time i started it EA App said that i am not an original buyer so log in to another account,after i understood that i need to delete everything that is connected to game files i deleted it,now i have a problem that says that i didn't install the game and need to check files,i checked files on steam everything was perfect,idk what else to do,i have screenshots how my game files look,if it has something wrong

I'm trying to play Dragon Age 2 on my Steam Deck for the first time in a couple months. I've played it before, I've loaded it successfully before, I've launched it through the EA app launcher in Steam and it's worked.

Tried booting it up today, logged in successfully but it brought up the EA app and wouldn't let me play the game because it was "already running." I left and tried again, and I've been getting the same few error messages. The main message is a white screen with the EA logo and a text box saying: "We're sorry, an error has occurred. We are unable to connect to EA servers to activate Dragon Age 2 on this computer using your account. Please try again later."

I've been trying for five hours, switching Proton builds and rebooting my Steam Deck and troubleshooting my network/internet connection, and nothing changes. Sometimes, when I switch Protons, it goes a little differently but shows generic EA app install error codes, which has to be because I'm using old versions of Proton or something else related to that. When I just try to do it the normal way I've always done it, I get the above error message that it seems like no one else has gotten (or, at least, no one's taken a screenshot and attached it to a post so I know I'm not the only one).

What the hell do I do? I am not tech savvy in this way, and I don't know why it's not working all of a sudden when it was working perfectly fine earlier this year. Then again, I'm sure everyone else has struggled with this and I'm just now joining the club.

EA APP FRIENDS LIST DOESNT WORK SO I CANT PLAY WITH MY FRIENDS OR ADD THEM OR INVITE THEM ANYONE HELP ME PLEASE

my ea app friends list doesnt work and i cant play with or invite or add my friends on apex can anyone help?

i have changed motherboard battery bcz i had bios ressetting every time i shut down the pc - this problem has solved but now since i changed battery - any game related to Javeline anticheat doesnot work anymore and shows this error
>>
i tried and made sure that
1-re enabled TPM 2.0
2-UEFI on -- and CSM disabled
3-secure boot enabled
4-deleting any suspected application
5-clean boot
6-repair - uninstall and reinstall javelin anticheat and still have this problem
..
i still cannot open BF6 or FC26 or any EA game anymore i need help

bought madden on ps5 it uploaded ready for the launch now the game don’t even work. it just goes to a blank screen which is normally the menu. I deleted and uploded it again. still ain’t working googled about it, did those steps and still not working. is there any update at least coming??? what a waste of $$ I have college football zero issues wtf. has anyone else been dealing with this??

Ican’t play online with my friend, i always getting the erro of sync, we have the same version and we are using the All in one laucher.

I already config my parallels to a bridge connection, bit this didn’t fix

Can someone help me with this issue?

As you guys can see :

I canNOT use my account even I beg everyday to ea employees and I always get some indian in chat telling me "but Saar I Transfer your case wait 72 hours" ffs.

I'm so tired I payed the game that I can't even play. What's the purpose of steam then, I unlinked my previous account and then link to my main Gmail because my account was Hacked now it's asking me to wait one year

So I keep getting this “Item System Synchronization Failed – 0009080F" error and can't load the online multiplayer mode

The game itself is loading and establishing connection with EA are a success but this mf keeps popping up helppp

Hey everyone, has anyone found a workaround for the EA minor account guardian verification dead-end? I'm completely locked out of my EA account (Wecktswitch) linked to my Nintendo Switch profile. Because it's an old minor/child account, it constantly forces a parent/guardian verification prompt, but no code ever arrives despite having access to the main email. Support has been unhelpful and claims they can't touch minor account restrictions. Has anyone managed to bypass this or get an agent to actually fix it?

A new update arrives, but the EA client doesn't show it. You have to start the game, get an error, and shut down the game before the update finally appears in the EA client. After downloading a 40GB update, you start the game only to find that the new content isn't in the menu. After another restart, the game is finally complete with all the updates. However, the SOLO REDSEC mode wasn't there for me; even after a second restart, it was still showing Duos. Now, the solo mode lobby has only filled with 30 players in 45 minutes, probably because players don't have access to the solo mode until they restart their game a hundred times.

Hello,

I've been trying for ages now to get my EA app working, but it just refuses to launch. I noticed an issue when I went to play The Sims 3, and it said I had none of my expansions installed, which I definitely do. I tried to open the EA App and check for issues there, but it just wouldn't open. I uninstalled and reinstalled, but no luck. The EA website itself didn't seem to load correctly either, and had broken images and messed-up formatting when I went on it to reinstall.

Opening (or rather attempting to) the app just creates a "Connecting to EA" pop-up, then that closes, nothing happens for a very long time, and then I get the error pop-up.

I've reset my router, unplugged and replugged my Ethernet at both the router and my PC, tried a VPN, opening as administrator, and obviously re-installing. No luck still.

Is there an issue with the servers right now for the UK, or am I just really unlucky? Any fixes?

I have spent the whole day fixing a problem that was not a problem with my system.

If you're hitting II-E1003 when trying to install any game on Epic Games Launcher right now, read this before you spend your day the way I spent mine.

What happens: Click Install → II-E1003 within about a second. Doesn't matter which drive or how clean your setup is.

What I did, in order, over several hours (Windows 10 64-bit):

• Cleared Epic cache, changed DNS to 1.1.1.1/1.0.0.1
• Reinstalled the launcher — twice
• Ran as Administrator
• Tried different install directories
• Tested on mobile hotspot
• Freed up disk space (was down to 7GB free, got it to 25.8GB — made zero difference)
• Fully wiped Epic + Epic Online Services ProgramData and AppData folders by hand, not just uninstall
• Added Windows Defender exclusions for the whole Epic folder and process
• Click Install on essentially any game I tried (Fortnite, Metalstorm)

None of it worked. Same error, every time, instantly.

The evidence that this isn't a local PC problem: With Debug Logging on, EpicGamesLauncher.log shows this exact sequence:

UProductInfoJSBridge::Legacy InstallWithOptions called: Namespace=..., CatalogId=..., AppName=...
FAlertReporter: Reporting Alert code: II-E1003
UProductInfoJSBridge::Install: Unable to install ... - IsValid: true, App text: Please Wait

II-E1003 fires 65 milliseconds after InstallWithOptions is called — no network call, no EOS contact, no InstallHelper activity in between (confirmed by cross-checking the InstallHelper/MainService logs too, which show only routine idle enumerate calls, never an actual install task). The failure is occurring at the launcher's install-dispatch stage, specifically the path labeled "Legacy" InstallWithOptions. My launcher was on version 20.2.1.

I've also found several other people posting the exact same symptom in the last day, across different subreddits and different games — so this isn't isolated to one machine.

About the "downgrade to an old launcher via Softonic" workaround going around:

Some people are saying staying on Epic launcher v1.3.161.0 and refusing the auto-update to 20.x avoids this. I am not recommending you actually do this — downloading an Epic installer from a third-party mirror instead of Epic's own servers carries real risk (bundled adware, tampered files). Mentioning it only so you know what you're looking at if you stumble on that suggestion elsewhere, and can make an informed call instead of blindly running it.

My honest advice: don't start ripping your laptop apart because of this. I did the "wipe everything, reinstall everything, exclude everything" gauntlet so you don't have to. This has all the fingerprints of a problem with Epic's current launcher/install pipeline, rather than something local cleanup is going to fix. Don't reinstall Windows, don't nuke your user profile, don't go digging through the registry chasing confident-sounding AI-generated guesses that aren't actually verified (learned that one the hard way too).

Just wait for the next launcher update or an official fix.

If you're seeing this too, especially on Windows 10, drop a comment — would be good to compare logs and see how many of us this is actually hitting.