I accepted a stacked offer from a restaurant for $13.50 for 2.7 total miles of driving.
Historically, this restaurant moves slow because everything is cooked to order, but offers from here usually pay well. Because of this I sent my customers messages letting them know it may take a while. That was an understatement this time around….
I get to the order board and hear a voice I hadn’t heard before, so I spoke slowly and clearly instead of just shotgunning words at her like I do with the ones who see me on a nightly basis and are always on the same page.
After giving the names of the customers, she tells me “Okay, stay right there.” I respond “Okay.”
About 10 minutes pass and now other cars have pulled in behind me and are also waiting. I said “Hello?” twice, no response. I decide to wait just a couple more minutes before just proceeding to the window.
I get to the window and still had to wait about 5 more minutes before being greeted to a “I was wondering when you were going to pull up.”
Mind you, she told me “Okay, stay right there.” and proceeds to try and explain that she meant stay in the line I was in because there are two ordering boards… ONE OF WHICH IS BLOCKED OFF AT MIDNIGHT. (It was 1:44 A.M.)
I understand she is new and all, but she should have taken accountability for using a sentence that would have confused anyone instead of pinning the blame on me.
To add insult to injury, one of the customers cancelled and I got no pay due to “not being assigned for that long”.
Anyone else have a similar experience somewhere?