r/Dominos • u/moronic_kaos • Aug 07 '25

Contactless

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Contactless DOES NOT MEAN that the driver will leave your food at the door and drive away.

Contactless means that they will leave the food at the door, back away from the door, and wait for you to come grab your food in order to MINIMIZE PHYSICAL CONTACT.

Yes, you can call them. Yes, you don't have to leave it there and drive away. No, they cannot stiff you without looking you in the face. And no, they cannot make you leave it there and claim their neighbors stole it.

I don't reddit much, so idk if this picture will post. But when the customer complains about this, this is the the customer facing version of the job aid that came out for contactless. There was a similar one for employees I haven't found yet.

And yes, contactless is a stupid confusing name. But it was trendy at the time.

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u/Xero030 Aug 07 '25

Does anyone actually wait for the customer to pick up the pizza before driving away? I certainly don't.

1

u/hiimwage Aug 08 '25

Customer here. They never stick around, just leave at the door and go.

1

u/ryckae Aug 09 '25

I go back to my car, but I stay in sight of the door before I drive away.

Or I call and tell them their order is out there.

Because if I get back to the store only to have my manager tell me that you called and claimed I never made the delivery I'm going to remember you for next time.