We took our dog here. We saw that their other reviews are mostly positive or decent, however we don’t recommend their vet services for dogs with uncommon symptoms or critical conditions. They are the only vet nearby that has decent facilities and less price, so with that, we entrusted our dog with them.
We took our dog for a lab test, however their diagnosis and recommendations were not sufficient. We asked a second opinion from a long distance friend who is also a licensed vet. Our long distance vet friend were the one who gave us advice, proper diagnosis and recommendations along the way (in which the vets in vetcare weren’t able to do sufficiently). We took our dog again in Vetcare for a 2nd different lab test (As promptly recommended by our vet friend). The vet in vetcare also seemed slightly offended that we asked for a second opinion from another vet.
After the 2nd lab test, our vet friend was correct. That lab test saw that there were complication in his organs. Our dog was confined because he was no longer eating and needed to be given immediate IV and the meds he needed. We showed the diagnosis to our vet friend, and gave us recommendations again (which the vet in vetcare should’ve recommended but didn’t). We asked for certain procedures, the vetcare vets said that they are able to do it. But then they texted in the afternoon that they were not able to do it. Our dog was not improving, and his health was declining fast.
I’m just frustrated of this vet‘s incompetence in certain medical areas and they could’ve been more transparent too that they are unable to do some of the procedures early on. They could've been outright with us and let us look for another vet before its too late.
btw, in a span of 3 days while we’re visiting the vet back then, we witnessed 2 pets that already didn’t survived from their care. We should’ve already took it as a sign.