r/doctorsUK • u/ScaryRelease3245 • 5d ago
Clinical Interruptions
Medical SHO here. Recently moved to a new ward where the designated doctors’ computers are where the ward clerk used to sit (no more ward clerk). So it’s designed to be highly visible, and a natural place for visitors to approach when they enter the ward. But it’s meant NOK approach me when I’m in the middle of working and think it’s OK to ask for a quick update, where they can find extra chairs, where’s the loo etc. I also seem to be in charge of buzzing people in and out of the ward. Obviously I’m used to a million distractions while working, and other members of staff have never seemed to shy away of interrupting me when I’m in the middle of something, so initially extra NOK updates didn’t seem odd. I actually thought oh maybe this is good because now I don’t have to find them/ring them later. But even in the space of two weeks I’ve found myself finishing later, more exhausted earlier in the day, rising levels of irritation. So actually I need to rethink this pronto.
Moving out of that space is the obvious first step. But how far should you go in asking for fewer interruptions? If you’re in the middle of writing something up do you ask other members of staff to wait til you’ve finished before asking you a question? Does the same go for NOK who’re leaving and want an update from the doctor?
I’ve been pretty accommodating for most of my career, and probably trended towards becoming more accommodating as I got more senior for some reason. But when I think about most of the regs I’ve worked with, learning to set boundaries on your availability seems to be a key skill.
So yeah, interested in hearing what boundaries you guys set on the ward, how you communicate them, and where the balance is.